What are the responsibilities and job description for the Vice President, Hospitality Operations position at Bedrock Management Services LLC?
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ABOUT BEDROCK
Bedrock is a full-service real estate firm specializing in innovative city building strategies. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $7.5 billion to acquire, develop and operate more than 140 properties in Detroit and Cleveland with landmark developments at the Hudson's Site, Book Tower, City Modern, Tower City Center and the May Company Building.
Bedrock's projects include new construction, adaptive reuse and a portfolio totaling more than 21 million square feet of office, retail, residential, industrial, hospitality and parking.
For additional information about Bedrock, please visit bedrockdetroit.com, bedrockdetroit.com / careers / , and engage with us on Facebook, Instagram, Twitter and LinkedIn.
POSITION SUMMARY
The Vice President of Hospitality Operations is responsible for driving operational performance for Bedrock's hospitality portfolio in Detroit and Cleveland, ensuring excellence across all food & beverage and hotel assets. This role drives positive net operating income (NOI), revenue growth, optimizes profitability, and enhances guest satisfaction by ensuring industry-leading practices and fostering a culture of service excellence.
ESSENTIAL FUNTIONS
- Continuously assesses operating businesses to identify strategic opportunities to deliver NOI, control costs while driving consistency and excellence in guest experience, service standards and brand reputation. Implements strategic opportunities into tactical and measurable implementation.
- Creates, assesses, and implements actionable business plans (with capacity to shift changing priorities).
- Creates and then measures appropriate, industry standard KPIs in conjunction with the Asset Management team monthly.
- Reviews and amends capacity and capabilities of people functions to ensure impactful operational decisions and investments are being made.
- Continuously seeks and presents innovative solutions and challenges conventional thinking to enhance operational efficiency, processes, NOI, and guest experience.
- Establishes a regular cadence of business review meetings for each segment with appropriate stakeholders. Works closely and collaboratively to ensure business plans, goals, and KPIs are on track.
- Provides monthly updates on status of the business, including contracts, invoices, metrics, and actions required to meet or exceed business plans.
- Leverages existing industry relationships, cultivates and nurture new strategic partnerships, relationships, and networks that support the Hospitality portfolio to drive business growth, innovation, and operational excellence.
- All other duties as assigned
LEADERSHIP ATTRIBUTES
POSITION REQUIREMENTS
POSITION QUALIFICATIONS
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.
Disclaimer
This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his / her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.
Bedrock is an equal-opportunity employer.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and / or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.