What are the responsibilities and job description for the Assistant Community Manager Job at Bedrock Properties Group LLC in Los Angeles position at Bedrock Properties Group LLC?
Job Description
Job Description
Multi-site Assistant Community manager
- Actively communicates with residents regarding move-in process, ledger balances, past move-out balances, and eviction status. Resolves customer escalations in a timely and accurate manner.
- Maintain the highest level of customer service for residents, vendors, teammates, and corporate departments through strong collaboration and communication. Be a team player.
- Ensures compliance of company money management and accounts receivable policies and procedures.
- Responsible for the rent collection process, ensuring accurate and timely delivery of Pay or Quits, delinquency notices, and resident communications.
- Completes accounting responsibilities including revenue management, and timely processing of Deposit Accounting and Accounting Month End.
- Ensure systems are kept up to date and accurate for data integrity and reporting purposes.
- Ability to support legal proceedings for unpaid rent, including the unlawful detainer, small claims, and eviction processes.
- Assist with bid process of contracted services and organization of documents.
- Maintain alignment with company policies and procedures while effectively managing relationships with internal and external stakeholders, including Accounting, Legal, and other departments.
- Provide strong organizational support to the Property Manager
- Receive tenants calls, facilitate work orders, follow up to ensure satisfaction of services.
Requirements
Company Description
Multi-Family Residential Property Management
Company Description
Multi-Family Residential Property Management