Retail Sales Supervisor

Vision Statement for the Position

As the Showroom Supervisor, you mentor your store staff for success, setting the example of hard work, operational diligence, excellent customer service, and sales persistence. You are professional, hardworking, pay attention to detail, demonstrate prompt follow through and superior customer service. You support the Store Manager and/or Assistant Store Manager in creating branch goals and you help the branch meet these goals. You help mentor store associates and develop them into successful sales associates.

Job Overview

Under the direction of the Store Manager and/or Assistant Store Manager, the Showroom Supervisor is responsible for assisting with management and operations of the showroom. Your primary objective is to hire and train successful associates for our store. It is the Showroom Supervisor's responsibility to motivate, coach and inspire staff to achieve new levels of success and be customer-centric in their attitude and actions. Your goal is to consistently grow sales and profit by assisting the Store Manager and/or Assistant Store Manager in all operational procedures, reporting, inventory duties, and sales opportunities.

Duties

• Assist in the management of all aspects of the store's operations, sales and customer service
• Ensure the branch meets budget, sales and profit plans every month
• Ensure branch operational procedures are strictly followed making sure your branch is run smoothly, has accurate inventory, and correct billing and invoicing procedures are followed for samples and product purchases
• Ensure every branch complies with corporate-directed marketing and sales campaigns
• Promote and plan successful, polished, fun and well-attended product launch parties on a quarterly basis
• Actively push sales in discontinued products by ensuring new pricing is posted and announced in every store location, customers are notified, all staff are trained, and product is well-displayed to promote sales
• Help resolve client issues immediately with best possible solutions, following corporate procedure
• Assist in establishing quarterly goals with all branch staff and review regularly ensure goals are met
• Hire and develop a team that works cohesively with the customer as the primary focus
• Manage time efficiently and delegate tasks as appropriate
• Prepare, coordinate, and assist with physical inventories
• Promote Bedrosians products and services everywhere you go
• Maintain and increase professional and technical knowledge by reviewing product literature, manuals, and manufacturer bulletins, as well as attending vendor/ manufacturer seminars whenever available
• Coach sales staff to help meet individual and branch sales goals
• Travel and participate in industry tradeshows and/or company meetings and events when necessary
• Work within the framework of the company's defined rules, procedures, goals and directives.
• Any other duties required of the position
• Promote, coordinate, and assist with showroom staff operations, policies & procedures.

Minimum Qualifications

• Three (3) years of prior large retail store assistant or department management experience
• Positive attitude
• Excellent Computer skills
• Excellent and professional phone skills
• Excellent verbal and written English communication skills
• Excellent planning and organizational skills
• Ability to lead, motivate, and coach a team
• Excellent understanding of design and color
• Work on the weekends
• Possess a flexible work schedule
• Ability to lift up to 80 lbs.
• Drivers License (must provide current MVR)
• Bi-lingual in Spanish is a plus

Company Overview

In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States.

Values

We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships.

Bedrosians® is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: https://bedrosians.applicantpro.com/jobs/

Salary : $26 - $31