What are the responsibilities and job description for the Customer Service Representative position at Beds by George, Inc.?
This is an opportunity to join a rapidly growing, family owned company that builds a product that truly makes a difference in people's lives. The product we sell is medical safety beds for special needs and disabled children and adults. We sell through a nationwide dealer network across the US and Canada.
Job Summary
- Generate quotes
- Order entry and documentation
- Warranty Processing
- Product Tech support
- Other general questions and assistance to dealers
Qualifications and Skills
- Experience working in professional office environment
- Excellent communication skills via phone and email
- Excellent documentation and procedural skills
- Good writing skills
- Mechanical aptitude – basic abilities on how things work and assemble
- Competent with Word, Excel, Email, Online file storage (dropbox, google drive, etc)
- Multi task – frequent interruptions
- College degree a plus but is not necessary if other aptitudes are present.
- Ability to lift 50 pounds
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- Are you good at calculating mathematical percentages?
- Are you good at writing brief, factual reports?
- Are you good at investigating a problem to determine underlying cause?
Experience:
- customer service: 5 years (Required)
Ability to Commute:
- Elkhart, IN 46514 (Required)
Work Location: In person
Salary : $20 - $25
