What are the responsibilities and job description for the Billable Projects Account Administrator position at Bee Line Support, Inc?
Company Overview
Bee Line Support, Inc. is a certified woman-owned commercial cleaning business based in Chicago, Illinois. We pride ourselves on our medical-grade cleaning capabilities and offer innovative, all-inclusive cleaning solutions to a diverse range of clients, from startups to nationwide healthcare networks.
Summary
We are seeking a well-organized, detail-oriented individual with a positive attitude to join our growing team! This position requires excellent verbal, written, and interpersonal communication skills, along with the ability to multitask and work independently. Strong phone communication skills are essential.
Primary responsibilities include analyzing billable project quotes and ledgers, preparing and collecting quotes, tracking commissions, and handling follow-ups and collections.
Duties & Responsibilities
- Monitor and manage quote tracking reports, ensuring accuracy and completeness.
- Develop strategies to reduce missing details on quotes and improve customer response times.
- Work collaboratively with the team to support the overall revenue generation.
- Seeking guidance from the VP of Operations and colleagues to resolve complex issues.
- Answer customer inquiries and provide excellent customer service to both internal and external clients.
- Track sales commissions and submit reports to the Controller for payment processing.
- Communicate with customers via text, email, and phone calls regarding work requests and project-related solutions.
- Conduct daily follow-ups with customers and the field team.
- Generate reports on billable project work status as requested.
- Perform other related duties as assigned.
Requirements
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite, including Office 365.
- Strong organizational skills and attention to detail.
- Ability to work independently and in a fast-paced environment.
- Professional demeanor with the ability to anticipate work needs and interact effectively with customers.
Education & Experience
- Associate’s or Bachelor’s degree in Business Administration, Accounting, or a related field preferred.
- Minimum of 2 years of relevant experience required.
If you are passionate about delivering exceptional service and want to be part of an innovative team, we invite you to apply for the Billable Project Account Administrator position at Bee Line Support, Inc. Join us in making a difference!
Job Type: Full-time
Pay: $52,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Chicago, IL 60616 (Required)
Work Location: In person
Salary : $52,000
