Workday BSA

This is a BSA/Financial Systems Analyst who has worked on Workday.

Understand Business Needs:

• Work closely with different business units to understand the Bank s strategies, processes, and roadmaps.
• Gain in-depth knowledge of the context in which the business and IT operate.

Deliver Quality Products:

• Understand end-user needs.
• Develop detailed requirements.
• Support technical designs and process improvements.

Stakeholder Collaboration:

• Elicit, analyze, communicate, and validate business/user requirements.
• Translate business needs and end-user requirements into functional specifications.

Communication Skills:

• Demonstrate excellent written and verbal communication skills.
• Participate in various SCRUM team meetings with business, management, IT, and senior leadership.

User Stories:

• Ensure user stories meet the INVEST principle and definition of ready.

Business Analysis:

• Perform complex professional business analysis and application development duties.
• Elicit complex business requirements through JAD sessions with business and technology stakeholders.

Documentation:

• Write detailed specifications of requested system changes.
• Write data specifications, release notes, user guides, and other deliverables as needed.

Design and Development:

• Assist with creation and refinement of design (mockup) on new functionality.
• Develop and execute data mapping plans for conversions and migrations.

Software and Process Improvements:

• Suggest software and process improvements.
• Implement and integrate COTS software solutions to support proprietary processes.

Data Analysis:

• Write queries to analyze business data for decision-making and ad hoc reporting.

Financial Systems:

• Familiarity with financial systems is a plus.

SDLC Methodology:

• Understand the software development process using SDLC methodologies (Waterfall/Scrum).

Project Management Tools:

• Familiar with automated project management and documentation tools (e.g., flowcharting, data modeling, Excel, UI design, Visio).

System Diagrams and Business Processes:

• Familiar with techniques and tools for modeling system diagrams, business processes, functional processes, and interfaces.

Collaboration:

• Collaborate with staff to ensure smooth and reliable operation of software and systems.
• Identify and resolve business systems issues.

Requirements and Goals:

• Work with business team members, decision makers, and stakeholders to define business requirements and systems goals.
• Ensure applications meet business requirements and systems goals.

Project Participation:

• Participate in planning relevant project, enhancement, and maintenance activities.
• Develop and maintain business domain knowledge.

Bank Policies and Standards:

• Understand and apply relevant Bank policies, standards, and procedures.
• Demonstrate adherence to IT principles and critical thinking.

Software Releases and Upgrades:

• Assist in software releases and roll-outs.
• Perform software improvements and upgrades.
• Perform code deployments and releases.

Quality Focus:

• Complete all tasks with a focus on quality.
• Meet or exceed established SLOs.

Team Guidance:

• Provide guidance to less experienced team members.
• Collaborate with different areas of IT and the business to provide solutions.

Customer Support:

• Build rapport and elicit problem details from customers.
• Provide timely reports on project status and issues to management and business units.

Troubleshooting:

• Apply diagnostic utilities to aid in troubleshooting.
• Access software updates, drivers, knowledge bases, and FAQ resources to aid in problem resolution.

Promote Understanding:

• Work to promote an understanding of business processes and systems.