Wellness Sauna Attendant

Job Description

The Sauna Attendant position is responsible for refreshing private sauna suites between guests, studio cleaning, folding towels for guests and helps ensure the effortless flow of the studio to maximize the guest experience.

Responsibilities

• Maintain clean facility and studio appearance during operating hours
• Ensure the reception area, sauna rooms, restroom, and laundry room are
  
  

cleaned/sanitized at all times and in full operating order

• Assist with turnover/cleaning of individual sauna rooms
• Taking soiled towels, sanitizing and resetting sauna suites with towels in
  
  

preparation for the next guests’ appointments

• Clean bathrooms and showers
• Fold/roll towels while maintaining and organizing the facility’s towel supply area
• Clean, maintain and stock the back room and supply closet
• Remove trash and recycling daily
• Keep a running tally of reject towels (towels not good enough for guest use)
• Other projects and responsibilities may be added at the owner’s discretion
  
  

CRM System inputting data experience (preferable with MindBody)

• Responsible for greeting members and ensuring everything about their visit 10 stars!
• Huge attention on selling and processing membership sales
• Host studio events and community outreach programs
• Compliance and adherence to the beem™ Business Policies for daily site operations
• Contribute to a high-energy, fun, and engaged membership culture at the studio
  
  

through promotions, events and brand recognition

• Model the mission, vision, and values
• Social Media. LinkedIn and Facebook posting and getting us followers is a requirement
• Ensure that all front desk systems are followed
• Provide consistent, top-notch service and maintain the highest level of customer service
  
  

in person and through external communication cycles and automated marketing

systems

• Responsible for ensuring that the facility, suites, and rooms are clean, maintained, and
  
  

operationally sound

• Genuine desire to help people to ensure members’ experiences are above and beyond
  
  

therefore members will refer others and be brand loyal

• Attend all staff meetings to stay abreast of company news and to share new or pertinent
  
  

information, offer suggestions or ideas for promotions, management, and organization

of the studio

• Follow all company policies and procedures