What are the responsibilities and job description for the Site Manager, Field Operations position at Beep Inc?
The Site Manager, Field Operations will plan, direct, coordinate, and oversee day-to-day customer mobility services, including safety planning and readiness of personnel. They will develop and implement efficient, cost-effective systems to meet business needs, ensuring safe, reliable transportation within our communities. This role leads Autonomous Shuttle services and drives process improvements, fostering a strong safety culture and positive employee relations while maintaining consistent quality. The successful candidate will demonstrate ownership, quality, and customer service excellence.
Success in this role hinges on the strength of our client partnerships. As the primary point of contact, it is essential to foster and maintain a client-facing presence, ensuring open communication and collaboration. The nature of this role demands agility and adaptability, as it thrives in a fluid, unstructured environment. The ability to be flexible and responsive to shifting priorities is crucial, as it enables us to meet the dynamic needs and expectations of our clients while driving project success.
Key Responsibilities:
Supervise and coordinate field staff activities, ensuring compliance with safety regulations, implementing training programs, and managing budgets. Monitor and analyze transit operations to identify improvements, oversee vehicle and facility maintenance, and develop relationships with stakeholders.
Respond to customer inquiries promptly, prepare and present operational and budget reports to senior management, and implement performance metrics to evaluate field operations effectiveness
Requirements:- Bachelor’s degree in business administration, Public Administration, or a related field; a degree in Transportation or Logistics is preferred.
- Minimum of 5 years of experience in a supervisory or management role within the transportation or transit industry.
- Strong knowledge of transit operations, safety regulations, and maintenance practices.
- Excellent leadership and communication skills, with the ability to effectively manage and motivate a diverse team.
- Strong analytical and problem-solving skills, with the ability to identify and implement operational improvements.
- Proficiency in budget management and financial planning.
- Ability to work flexible hours, including nights, weekends, and holidays as needed.
- Valid driver's license and clean driving record.
- Proficiency in Microsoft Office Suite
- Understanding of traffic rules and regulations (DOT, NHTSA, OSHA, EPA).
