Sales Relief Representative - Independent Stores

Join the Frank Beverage Group Family of Companies! Frank Beverage Group is a family-owned and operated beer, wine and spirits distributor who stands for quality, excellence & a classic yet transformational brand that our customers can count on year after year. We hire exceptional people who will lead & make learning part of their own career journey. From distribution to marketing, from sales to service, inspiration can be found in many of our career positions.

Frank Beverage Group offers a great working environment & benefit programs to full time employees:

• Great work and social environment
• Paid Time-Off
• Health Insurance
• Dental Insurance
• 401k Savings Plan
• Company Paid Life, Short Term and Long Term Disability Insurance
• Flexible Spending Benefits
• And more!

Beer Capitol in Sussex, WI now hiring for a Sales Relief Representative - Independent Stores. The Sales Relief Representative supports off-premise sales representatives with merchandising and runs sales routes when sales representatives are unavailable by assisting with inventory management, submitting sales orders, answering questions about pricing and conducting surveys.

Responsibilities:

• Keeps up to date on customer credit status and is responsible for money collections on outstanding invoices.
• Monitors and assists customers with inventory management (product availability, new product placement, stock rotation, seasonal changes, promotions, sales trends)
• Introduces and sells new brands and packages
• Conducts and tracks supplier surveys
• Places and delivers hot shot orders to customer premises
• Maintains basic knowledge of product portfolio and promotions - wine, spirit and/or beer
• Participates actively in sales meetings and on-site trainings
• Interacts respectfully and maintains communication with team members inter-company departments (merchandisers and delivery drivers)
• Develops and maintains positive relationships with on and/or off-premise accounts; proactively establishes contact and respectfully interacts with customers
• Communicates and maintains pricing and programming information
• Learns area routes and runs sales routes when sales representatives are unavailable. Assists with inventory management, submits sales orders, answers questions about pricing and conducts surveys
• Works on special projects, merchandises and works with other sales representative when route coverage is not needed
• Coordinates coverage of vacation schedule for sales representatives

Off Premise:

• Merchandises and stocks product at each account
• Utilizes and places point of sale materials and builds displays that meets company and supplier guidelines
• Maintains an inventory of current POS and coupons in vehicle and applies rebates and coupons to packages and displays
• Takes inventory and reorganizes back stocks, refills cold boxes, shelves, displays and dusts product as needed
• Follows quality assurance standards, monitors product codes and maintains ongoing product rotation on all date sensitive products
• Provides retail customers with directions to beer, wine or spirit products with assistance from store personnel
• Works with category management to assist in resets
• Suggests, utilizes, creates, places new and existing point of sale materials including LEDs, price promotions, and permanent signage

Knowledge, Skills and Abilities:

• Ability to communicate effectively verbally and in writing
• Goal oriented, focused, and assertive
• Ability to persuade and influence others
• Basic math skills, able to calculate pricing and promotion to generate cost of goods
• Informal presentation skills
• Intermediate computer skills are required including MS Office
• Attention to detail
• Demonstrated ability to persevere and be adaptable
• Strong time and project management skills
• Adaptability and ability to assist a variety of internal customer groups and varying personality types on a daily basis; ability to work with challenging customers internally & externally
• Good organizational skills and the ability to prioritize a varied workload
• Ability to follow oral and written instructions
• Proven customer service skills and the ability to develop and grow strong customer relationships
• Wants to work hard while having fun
• Knowledge of required steps of a sales call - PROFIT
• Maintains basic knowledge of product portfolio and promotions - including wine, spirts and/or beer
• Knowledge of supplier quality assurance standards
• Basic eoStar knowledge, conduct inventory, navigate pricing, deal structures and submit orders

Qualifications:

• High School diploma or equivalent (G.E.D.) required, Bachelor's degree in a related field preferred
• Experience in related field (distribution, hospitality, supplier or beverage industry) is required
• May need to work evenings, weekends, and holidays as necessary
• A valid driver's license, reliable transportation and proof of insurance is required
• Ability to acquire and maintain necessary liquor salespersons permit
• Required to be at least 18 years of age
• Schedule flexibility, work hours may require early mornings, evenings and/or weekends
• Live with-in or in close proximity of assigned territory (preferred)

Physical Demands:

• Must be able to lift, carry, push and pull up to 40 pounds on a regular basis; beer sales - up to 160 pounds on an occasional basis
• Must be able to crouch, reach and grasp
• Must be able to sit in a car for extended periods
• Able to safely operate industry tools including pallet jack, power tools, box cutter and customer-specific equipment

We offer a professional, safe and friendly work environment as well as a comprehensive benefits package and competitive pay structure.

Frank Beverage Group is proud to be an Equal Employment Opportunity/ Affirmative Action Employer.