Patient Monitor

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 110 locations in 22 states, our team of more than 1,900 employees serves over 42,000 patients.

Job Summary: The Patient Monitor is responsible for ensuring the safety and well-being of patients, staff, and the clinic property. They will monitor the clinic site, including exterior areas, to maintain a secure environment and respond to disturbances as needed. The Patient Monitor will uphold a compassionate and respectful approach while maintaining a safe and welcoming environment.

Key Responsibilities

• Safety and Security:
• Monitor exterior doors, perimeter, and parking areas to ensure a safe environment for patients, visitors, and staff.
• Oversee the dosing lobby until all patients have exited the building.
• Investigate disturbances, prepare incident reports, and notify management when necessary.
• Ensure security systems and equipment are operational and detect signs of tampering.
• Patient and Team Interaction:
• Demonstrate hope, respect, and caring in all interactions with patients and team members.
• Uphold the belief that addiction is a brain disease, not a moral failing.
• Professional Development and Training:
• Attend and complete all required training sessions.
• Commit to continual professional growth and development.
• Compliance:
• Ensure adherence to all federal, state, and local regulations, as well as accrediting agency standards.
• Additional Duties:
• Assist with other responsibilities as assigned by management.
• Contribute to a diverse and inclusive working environment.
  

Minimum Requirements

• 2-3 years of customer service experience preferred.
• 1-2 years of facilities maintenance or security experience preferred.
• Ability to work well individually and as part of a team.
  
  

Physical Requirements

• Ability to sit, stand, walk, bend, and stretch for extended periods.
• Capable of lifting up to 50 lbs.
• Strong vision, hearing, and communication abilities to effectively perform job duties.
  
  

Working Conditions

• Periods of high activity and workload.
• Must be able to walk and survey the premises for long durations.
• Regular use of a computer and other office equipment.
  
  

Why Join BHG?

Work-Life Balance: Enjoy generous paid time off, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays. Manageable Workload.

Investment in Your Growth: Prioritize your development with role-based training and advancement opportunities.

Comprehensive Benefits: Choose from three benefits programs, including health, life, vision, and dental insurance. Enjoy tuition reimbursement and competitive 401K match.

Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for certifications or licenses.

Employee Perks: Access exclusive discounts on various services and entertainment options, and benefit from our Employee Assistance Program and self-care series.

At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.