Demo

Utilization Specialist

Behavioral Health Group
Brainerd, MN Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/26/2025

Utilization Specialist

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 115 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients.

Job Summary

The Utilization Specialist is responsible for performing comprehensive audits of client charts to ensure compliance with Minnesota's 245G substance use disorder (SUD) program standards. Additionally, the specialist will gather and submit the required documentation for the 1115 SUD waiver program, supporting adherence to state and federal regulations. This role plays a critical part in maintaining program integrity, enhancing quality of care, and meeting reporting requirements.

Responsibilities

  • Chart Auditing

Conduct detailed audits of client charts to ensure compliance with 245G Minnesota state requirements.

  • Identify and document any deficiencies in charting, including missing information or non-compliance with state guidelines.
  • Collaborate with clinical staff to correct identified deficiencies in a timely manner.
  • Documentation for 1115 SUD Waiver Program
  • Collect, organize, and submit all necessary documentation required under the 1115 SUD waiver program.

  • Ensure all submitted materials meet program deadlines and comply with state and federal standards.
  • Maintain accurate and up-to-date records of documentation submissions.
  • Quality Improvement
  • Identify trends or recurring issues in chart audits and propose strategies for improvement.

  • Contribute to quality assurance initiatives to enhance program outcomes and compliance.
  • Generate regular reports on audit findings, compliance rates, and corrective actions taken.
  • Regulatory
  • Responsible for complying with all federal, state, and local regulatory agency requirements.

  • Marketing and Outreach
  • Participate in community and public relations activities as assigned.

  • Professional Development
  • Demonstrates the belief that addiction is a brain disease, not a moral failing.

  • Demonstrates hope, respect, and caring in all interactions with patients and fellow Team Members.
  • Establishes and maintains positive relationships in the workplace.
  • Can work independently and under pressure while handling multiple tasks simultaneously.
  • Makes decisions and uses good judgment with confidential and sensitive issues.
  • Deals appropriately with others in stressful or other undesirable situations.
  • Training
  • Participate in and provide in-service training as required by federal, state, local, and accrediting agencies.

  • Attend conferences, meetings, and training programs as directed.
  • Minimum Requirements

  • The Utilization Specialist must comply with federal and state regulations regarding certification, licensure, and degree.
  • Qualifications

  • High School Diploma
  • In addition to meeting the qualifications, the ideal candidate will embody the following characteristics and possess the knowledge, skills, and abilities listed below :

  • High integrity
  • Excellent verbal and written communication skills
  • Sound judgment
  • Efficient
  • Self-starter
  • Ability to work independently and under pressure while handling multiple tasks simultaneously
  • Ability to make decisions and use proper judgment with confidential and sensitive issues
  • Must be able to react quickly and make effective decisions
  • Demonstrate basic computer / word processing skills
  • Demonstrate basic knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, and computer programs
  • Physical Requirements and Working Conditions

    The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent such accommodation does not create an undue hardship on the business.

  • A variable workload, periodic high activity level.
  • Vision adequate to read correspondence, computer screen, forms, etc.
  • Sit for long periods of time, some bending, stooping, and stretching.
  • Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes.
  • Keyboarding for long periods of time.
  • Why Join BHG?

  • Work-Life Balance : Enjoy generous paid time off, holidays, and personal needs. Benefit from flexible schedules with early in / early out hours, no nights, and no Sundays. Manageable Workload.
  • Investment in Your Growth : Prioritize your development with role-based training and advancement opportunities.
  • Comprehensive Benefits : Choose from three benefits programs, including health, life, vision, and dental insurance. Enjoy tuition reimbursement and competitive 401K match.
  • Recognition and Rewards : Experience competitive pay, quarterly bonuses, and incentives for certifications or licenses.
  • Employee Perks : Access exclusive discounts on various services and entertainment options, and benefit from our Employee Assistance Program and self-care series.
  • At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others.

    BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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