Case Manager

• Promote the mission, values, vision, and philosophy of organization.
• Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance with HIPAA requirements.
• Understand and implement individual treatment plans, record and document relevant information regarding the client’s behavior and activities.
• Creates, develops, communicates, and completes a continued care plan with the patient ensuring the highest level of recovery opportunity upon discharge.
• Document any and all notes into EMR accurately and complete as it pertains to interaction with patients and the communication of their discharge plan and aftercare schedule.
• Provide assistance with reviewing referral options and coordinating assessments with outside organizations.
• Ensure all pertinent ROI are obtained and signed by the patient and uploaded into CRM.
• Provide a safe, supportive environment for the client.
• Participate in crisis intervention situations.
• Maintain the utmost level of professionalism with clients at all times, refraining from any personal conversations or relations.
• Responsible for completing initial assessments, assisting individuals with legal issues, FMLA, Food Stamps, coordinating external outside appointments, discharge planning.
• Maintains established Company policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards.
• Perform other duties as required

QUALIFICATIONS REQUIRED:

• High School Diploma or GED equivalent with combination of education and work experience, required; Associates Degree or Bachelor’s Degree, preferred.
• Minimum of one (1) year experience in the behavioral healthcare industry.
• Must be available evenings, weekends and holidays, as needed.
• Ability to work flexible schedules and shifts, required.
• Relevant computer software and hardware applications proficiency – Word, Excel, PowerPoint, Outlook, Electronic Medical Records, Billing Systems and/or other scheduling applications; KIPU preferred, Cerner preferred.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evenings as needed
• Weekends as needed

Application Question(s):

• Are you able to pass a level 2 background screening?

Ability to Commute:

• Boynton Beach, FL 33426 (Required)

Work Location: In person

Salary : $21 - $24