What are the responsibilities and job description for the Facilities Technician I position at BEHAVIORAL HEALTH NETWORK, INC.?
GENERAL SUMMARY
The Facilities Technician I is an entry level position for the support of the BHN Facilities Department. General responsibilities are routine entry level building maintenance and facility- related tasks including HVAC, electrical, plumbing, carpentry, and other facility-related tasks as assigned. The Facilities Tech I provides support to the Facilities Technicians II & III’s for special projects and facility work, repair, and maintenance.
Completes short-term maintenance projects as needed (e.g., painting, basic household repairs, remodel, refurbish etc.).
Cleans windows and glass doors.
Moves and assembles furniture or equipment between BHN locations as needed.
Performs minor plumbing, electrical, and carpentry repairs and services.
Uses company vehicle to assist with refuse delivery to local waste management facilities as needed.
Performs housekeeping duties as needed.
Maintains grounds in clean and orderly manner as needed.
Required to be part of rotating “on call” services for department.
Complies with applicable safety standards at all times.
Demonstrates flexibility and cooperative attitude when requested to perform additional non-routine duties or functions.
Assist programs and staff in protection, preparation, and storage of sensitive client files for archiving as needed.
Supports any afterhours building needs and activities as required.
Attends training sessions and other professional development settings as appropriate.
COMPETENCIES
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Adaptability – Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
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Analytical – Synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design workflows and procedures.
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Customer Service – Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments.
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Dependability – Follow instructions and respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan.
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Judgement – Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions.
➢
Problem Solving – Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations; use reason even when dealing with emotional topics.
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Quality – Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality.
➢
Safety and Security – Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.
➢
Professional Skills - Conveys and responds to oral and written information effectively; recognizes when to consult with a supervisor, co-worker, or other affected parties prior to making a decision; has regular and punctual attendance at work, appointments, and meetings; integrates feedback and constructive criticism into practice.
➢
Technology Utilization - Proficient at using appropriate agency computer software and agency communication systems; understands the impact of technological changes on the organization and is open to technological change in the organization.
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
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High school Diploma or GED required.
➢
Basic/entry level knowledge of facilities systems, preventative maintenance, repairs, and work.
➢
OSHA 10 certification required or must be obtained within 90 days of employment.
➢
Basic knowledge of all facilities related safety standards and regulations (fire, evacuation, equipment handling and failure, etc.
➢
Valid driver’s license required.
➢
Reliable vehicle available for all working hours. Vehicle should be registered and inspected in accordance w 540 CMR 4.00
#LI-MD1
The Facilities Technician I is an entry level position for the support of the BHN Facilities Department. General responsibilities are routine entry level building maintenance and facility- related tasks including HVAC, electrical, plumbing, carpentry, and other facility-related tasks as assigned. The Facilities Tech I provides support to the Facilities Technicians II & III’s for special projects and facility work, repair, and maintenance.
Completes short-term maintenance projects as needed (e.g., painting, basic household repairs, remodel, refurbish etc.).
Cleans windows and glass doors.
Moves and assembles furniture or equipment between BHN locations as needed.
Performs minor plumbing, electrical, and carpentry repairs and services.
Uses company vehicle to assist with refuse delivery to local waste management facilities as needed.
Performs housekeeping duties as needed.
Maintains grounds in clean and orderly manner as needed.
Required to be part of rotating “on call” services for department.
Complies with applicable safety standards at all times.
Demonstrates flexibility and cooperative attitude when requested to perform additional non-routine duties or functions.
Assist programs and staff in protection, preparation, and storage of sensitive client files for archiving as needed.
Supports any afterhours building needs and activities as required.
Attends training sessions and other professional development settings as appropriate.
COMPETENCIES
➢
Adaptability – Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
➢
Analytical – Synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design workflows and procedures.
➢
Customer Service – Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments.
➢
Dependability – Follow instructions and respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan.
➢
Judgement – Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions.
➢
Problem Solving – Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem-solving situations; use reason even when dealing with emotional topics.
➢
Quality – Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality.
➢
Safety and Security – Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.
➢
Professional Skills - Conveys and responds to oral and written information effectively; recognizes when to consult with a supervisor, co-worker, or other affected parties prior to making a decision; has regular and punctual attendance at work, appointments, and meetings; integrates feedback and constructive criticism into practice.
➢
Technology Utilization - Proficient at using appropriate agency computer software and agency communication systems; understands the impact of technological changes on the organization and is open to technological change in the organization.
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
➢
High school Diploma or GED required.
➢
Basic/entry level knowledge of facilities systems, preventative maintenance, repairs, and work.
➢
OSHA 10 certification required or must be obtained within 90 days of employment.
➢
Basic knowledge of all facilities related safety standards and regulations (fire, evacuation, equipment handling and failure, etc.
➢
Valid driver’s license required.
➢
Reliable vehicle available for all working hours. Vehicle should be registered and inspected in accordance w 540 CMR 4.00
#LI-MD1
