Demo

Clinic Coordinator

Behavioral Health Services North Inc
Queensbury, NY Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/16/2025

Job Description

Job Description

A Spanish version of this position is available upon request

La version de esta posicion esta disponible en Español si es requerida

BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly growing team!

Your role at BHSN :

The Clinic Coordinator is responsible for overseeing the operational aspects of the clinic, ensuring the smooth flow of client care, and managing administrative tasks. This role involves coordinating scheduling, patient intake, handling communication between patients and healthcare providers, and providing a high level of customer service. The Clinic Coordinator provides direct oversight of the Customer Experience team and their daily duties as well as schedule management and reporting / monitoring of key performance indicators. Additionally, the Clinic Coordinator will ensure the team is following model of care and understands how they play a role, compliance with regulatory bodies and requirements as well as organizational requirements and implements systems to maximize productivity in the workplace and meet objectives.

What’s in it for you?

  • Generous benefits, including personalized health coverage, paid time off, and holiday pay
  • Working within our community, making a real impact, working alongside passionate colleagues
  • Accessible leadership team, coaching for your growth, and ample training opportunities
  • With BHSN University, we provide our team members with continuous learning, mentorship, and internal education opportunities to encourage our team to continue discovering and innovating
  • As a rapidly growing organization, there are endless opportunities to grow within the organization
  • Community discounts, loan forgiveness & more

What your day might look like :

  • Directs and supervises the daily duties of the Customer Experience team members, training of staff, and optimization of workflows to ensure best client experience.
  • Coordinates optimum staffing requirements to properly support the clinical team and provide optimal patient service
  • Coaches and supports staff by motivating and developing the team, promoting professional growth, and leading by example
  • Ensures compliance with HIPAA, quality assurance standards, and company operational procedures and policies
  • Responsible for proper management of client financial accounts and accounting of financial accounts
  • Develops strong working relationships with other teams and customer experience, promoting teamwork through demonstrated behavior guidelines, professional expectations, and service standards are followed
  • Assists with managing and approving staff time off requests, call-outs, and payroll
  • Assists with Agency recruiting efforts in scheduling and interviewing candidates
  • Responsible for creation, maintenance, and monitoring of tracking teams' quality measures, in addition to other reporting requirements.
  • Management of data input into various platforms, including invoice platforms for programs, OASAS data platforms
  • Ensuring compliance with regulatory bodies, including auditing of charts, policies, and procedures
  • Your skills and qualifications :

  • Associates degree in Heathcare administration, business or consumer-related field preferred; years of experience involving business, consumer or financial knowledge can count towards degree requirements
  • At least 4 years' experience preferred in Customer Service field
  • At least 2 years of supervisory experience preferred
  • Interpersonal skills necessary to communicate effectively with physicians, patients, coworkers, and other department representation throughout the agency
  • Basic analytical and problem-solving skills are required in order to identify and resolve operational issues
  • Knowledge of health insurance / payors
  • Valid NYS driver’s license and reliable transportation required for local and regional travel.
  • BHSN is an Equal Opportunity Employer committed to fostering Diversity, Equity, and Inclusion in all hiring and employment practices. We believe in creating a workplace where every team member feels a sense of belonging and can thrive authentically, both personally and professionally. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity, gender expression, marital status, natural hair, national origin, ancestry, disability, veteran status, pregnancy, pregnancy outcomes, reproductive healthcare and autonomy, or any other characteristic protected by applicable law. At BHSN, we value individual differences and strive to create an inclusive working environment where everyone is encouraged to reach their full potential.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Clinic Coordinator?

    Sign up to receive alerts about other jobs on the Clinic Coordinator career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $43,449 - $53,375
    Income Estimation: 
    $108,511 - $125,415
    Income Estimation: 
    $71,159 - $95,366
    Income Estimation: 
    $126,790 - $162,128
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $51,050 - $68,081
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Behavioral Health Services North Inc

    Behavioral Health Services North Inc
    Hired Organization Address Queensbury, NY Full Time
    A Spanish version of this position is available upon request La version de esta posicion esta disponible en Español si e...
    Behavioral Health Services North Inc
    Hired Organization Address Plattsburgh, NY Full Time
    Job Description Job Description A Spanish version of this position is available upon request La version de esta posicion...
    Behavioral Health Services North Inc
    Hired Organization Address Greenwich, NY Full Time
    A Spanish version of this position is available upon request La version de esta posicion esta disponible en Español si e...
    Behavioral Health Services North Inc
    Hired Organization Address Morrisonville, NY Full Time
    Job Description Job Description A Spanish version of this position is available upon request La version de esta posicion...

    Not the job you're looking for? Here are some other Clinic Coordinator jobs in the Queensbury, NY area that may be a better fit.

    LPN - Clinic

    OR Nurses Inc, Johnstown, NY

    Clinic Director

    Access Physical Therapy & Wellness, Amsterdam, NY

    AI Assistant is available now!

    Feel free to start your new journey!