What are the responsibilities and job description for the Account Manager 3 position at Behavox?
About Behavox:
Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.
From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.
Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.
We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.
About the Role:
Behavox is seeking a driven and experienced US-based Account Manager to partner with a CSM to serve and expand existing, US-based SMB clients. As an Account Manager, you will be pivotal in driving revenue growth, enabling your team to deliver on strategic initiatives, and ensuring Behavox's full product suite becomes the preferred solutions for the world’s largest companies in regulated industries.
In this role, you will have the unique opportunity to partner with CSM and Behavox Leadership to create and execute strategic account plans for your portfolio, build deep client relationships, travel to client offices, and drive efficiency and effectiveness in deal cycles. You will lead the strategic vision for your account portfolio, ensuring client satisfaction and desire to grow with Behavox. You will be responsible for navigating high-stakes sales cycles, ensuring consistent pipeline health, and fostering strong client relationships for the designated portfolio.
Why is this a unique opportunity? You will...
- Work directly with highly accomplished Revenue Leaders to grow client adoption and use of Behavox products.
- Own revenue targets directly linked to Company growth and profitability for your portfolio.
- Be part of a rapidly growing Company with revolutionary AI technology leading the market.
What You'll Bring:
- A deep and genuine interest in Behavox as demonstrated by a connection to its mission, marketplace and/or technologies.
- Knowledge of managing relationships with financial services companies, Enterprise, or large corporations - leading change management efforts and driving customer accountability.
- Experience of working with Enterprise, high touch, clients with a BoB of 10-20 clients valued higher than $250k per contract.
- Skilled at identifying revenue opportunities, devising account plans, and negotiating expansion opportunities.
- Skilled communicator (written/spoken) with team members/internal stakeholders and external counterparts, especially at executive level.
What You'll Do:
- EXPAND accounts and generate additional revenue within their book of business.
- REDUCE churn and retain accounts by increasing customer satisfaction.
- PRIORITIZE strategically to provide customer analysis and activity plans.
- SOLVE problems whilst applying highly customer-centric practices.
- WORK with a Customer Success and other project teammates to champion for clients.
What We Offer:
- A truly global mission with a passionate highly talented community in locations all over the World.
- The ability to have significant impact and potential for learning as our aspirations require bold innovation.
- A highly competitive cash compensation package with performance bonuses baked into salary payments.
- A flexible work schedule that allows for Remote or Hybrid work as appropriate to the role and location.
- A very generous time-off policy (30 days annually), with public holidays for your geography in addition.
About Our Process:
We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment.
During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies.
The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.
Salary : $250,000
