What are the responsibilities and job description for the Busser/Runner Destiny Coast Cafe position at Behind The Scenes Catering & Events?
Busser/Runner
Destiny Coast - La Jolla, California
Destiny Coast, La Jolla's premier coastal dining destination, seeks dedicated Bussers/Runners to join our service team. This position is essential in maintaining our high standards of service and contributing to an exceptional dining experience for our guests.
Position Overview
The Busser/Runner plays a vital role in our service team, ensuring smooth dining operations and superior guest experience. This position requires an energetic, detail-oriented individual who can maintain a fast pace while delivering attentive service in our Mediterranean-meets-Southern California dining establishment.
Essential Responsibilities
Service Support
- Clear and reset tables promptly and efficiently
- Deliver food and beverages to guests with proper timing and presentation
- Support servers in maintaining table maintenance throughout service
- Assist in opening and closing duties
- Stock service stations with necessary supplies
- Polish silverware, glassware, and plates
- Maintain water service for all guests
- Support special events and member functions
Dining Room Maintenance
- Keep dining room and service areas clean and organized
- Conduct regular restroom checks throughout service
- Clean restrooms as needed and maintain supply inventory
- Ensure proper setup of tables according to standards
- Maintain orderly appearance of service stations
- Assist with general cleaning duties including:
- Sweeping and mopping floors
- Vacuuming carpeted areas
- Dusting furniture and fixtures
- Sanitizing high-touch surfaces
- Report any maintenance issues to management
- Assist in deep cleaning projects as assigned
Team Collaboration
- Work effectively with servers, bartenders, and kitchen staff
- Facilitate efficient communication between front and back of house
- Coordinate with kitchen staff for smooth food service flow
- Communicate guest needs to appropriate team members
- Support other sections during peak periods
- Assist in training new team members
- Participate in pre-shift meetings
- Report guest feedback to management
Safety and Sanitation
- Adhere to all safety and sanitation protocols
- Follow proper cleaning product usage guidelines
- Maintain clean and sanitized work areas
- Report safety hazards immediately
- Follow proper food handling procedures
- Maintain personal hygiene standards
Required Qualifications
- Previous restaurant experience preferred but not required
- Strong attention to detail
- Excellent communication skills
- Ability to work in a fast-paced environment
- Food Handler's certification (or ability to obtain within 30 days)
- Must be 18 years or older
Preferred Qualifications
- Experience in fine dining establishments
- Knowledge of proper table service techniques
- Understanding of food and beverage service
- Additional language skills
- Previous experience with POS systems
Schedule and Availability
- Flexible scheduling required
- Weekend and holiday availability (excluding Christmas Day and Thanksgiving Day)
- Ability to work lunch and dinner service
- Available for special events and member functions
Standards of Conduct
Destiny Coast maintains high professional standards for all team members:
- Punctuality and consistent attendance are mandatory
- Professional appearance and hygiene required
- Positive attitude and team-oriented mindset
- Progressive disciplinary policy includes:
- Verbal Warning
- Written Warning
- Termination
- Conduct that interferes with or adversely affects business operations may result in immediate disciplinary action
Physical Requirements
- Ability to stand and walk for extended periods
- Capable of lifting and carrying up to 40 pounds
- Ability to bend, reach, and move continuously during shifts
- Manual dexterity for carrying plates and glassware
- Physical stamina for high-volume service periods
- Ability to navigate stairs while carrying trays
What We Offer
- Competitive hourly rate plus tip share
- Meal benefits
- Growth opportunities within the organization
- Professional training and development
- Beautiful coastal work environment
- Team-oriented atmosphere
Training Program
- Comprehensive initial training on service standards
- Food safety and sanitation procedures
- Proper carrying and clearing techniques
- Table maintenance and setup standards
- Guest interaction guidelines
- Safety and emergency procedures
Our Commitment
Destiny Coast understands that flexibility is key to success in the hospitality industry. We pride ourselves on our experienced and well-trained staff that can manage changes while still providing outstanding service. We are committed to:
- Maintaining the highest service standards
- Creating memorable dining experiences
- Fostering an inclusive, diverse workplace
- Supporting professional growth and development
- Providing thorough training and support
We are proud to be an equal opportunity employer that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We are committed to creating an inclusive environment where all team members can thrive.
To apply, please submit your resume to [careers@destinycoast.com] or apply in person between 2:00 PM - 4:00 PM, Monday through Thursday.
Join our service team in supporting extraordinary dining experiences in one of La Jolla's most spectacular coastal settings.