Dental Front Office Coordinator

Job Summary
Are you a skilled detective with a knack for following the money trail? If so, we have an exciting opportunity for you!

We are currently looking for a dedicated and experienced Dental Front Office Treatment Coordinator to join our team. The ideal candidate will possess current X-ray certification and demonstrate a comprehensive understanding of Coordination of Benefits (COB) as well as effective treatment planning strategies. This role requires someone who can work autonomously with minimal supervision and has a strong desire to contribute to the growth and success of our practice.

Duties

• Manage front desk operations, including greeting patients and answering phone calls with professionalism and courtesy.
• Perform insurance verification and assist patients with understanding their benefits.
• Schedule appointments and manage the medical scheduling system efficiently.
• Review documentation for accuracy and completeness prior to patient visits.
• Assist with medical billing processes, ensuring timely submission of claims.
• Maintain patient records in compliance with privacy regulations and office policies.
• Utilize medical terminology effectively to communicate with patients and staff.
• Support the dental team with clerical tasks as needed, including filing and data entry.
• Familiarity with Epic software is a plus, as it may be used for patient management.

Requirements

• Previous experience in a dental or medical office setting is required.
• Strong phone etiquette and communication skills are essential for interacting with patients and insurance providers.
• X-ray certification
• Proficiency in documentation review, insurance verification, dental billing, and coding is highly desirable.
• Knowledge of dental terminology is beneficial for effective communication within the office.
• Ability to work collaboratively in a team-oriented environment while maintaining a high level of organization.
• Flexibility to adapt to changing priorities in a fast-paced environment.

Availability for this role is required from Monday to Wednesday at our Cedar Mill location, and on Thursday at our Hillsboro location. The working hours are from 7:40 AM to 5:00 PM during the winter months and from 7:40 AM to 4:00 PM during the summer months.

If you are passionate about making a difference in the dental field and are ready to take your career to the next level, we encourage you to apply!Are you a skilled detective who enjoys following the money? If so, this opportunity might be perfect for you!

Job Type: Part-time

Pay: $25.00 - $27.30 per hour

Expected hours: 30 – 34 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Tuition reimbursement
• Uniform allowance
• Vision insurance

Schedule:

• No weekends

Experience:

• Customer service: 2 years (Preferred)
• Dental terminology: 3 years (Preferred)
• Computer skills: 3 years (Preferred)

Ability to Commute:

• Portland, OR 97229 (Required)

Ability to Relocate:

• Portland, OR 97229: Relocate before starting work (Preferred)

Work Location: In person

Salary : $25 - $27