Banquet Server (Part-Time)

Description

POSITION:               BANQUET SERVER

Reports To:         Director of Catering and Special Events, BANQUET MANAGER

Position Type:    NON-EXEMPT

Job Summary:

The Banquet Server is responsible for providing exceptional food and beverage service to members and guests during special events and banquets held at Bel-Air Country Club. This role requires a strong commitment to customer satisfaction, attention to detail, and the ability to work efficiently in a fast-paced environment. The Banquet Server plays a crucial role in creating memorable experiences for our members and guests.

Essential Duties and Responsibilities:

• Set up banquet rooms according to event specifications, including tables, chairs, linens, silverware, glassware, and centerpieces.
• Review banquet event orders (BEOs) to understand event details, including menu, timing, and special requests.
• Greet guests in a friendly and professional manner.
• Serve food and beverages to guests promptly and courteously, adhering to established service standards.
• Ensure tables are properly cleared and reset between courses.
• Respond to guest requests and inquiries with a positive and helpful attitude.
• Maintain a clean and organized work area, including banquet rooms, service stations, and storage areas.
• Adhere to all safety and sanitation regulations.
• Assist with event breakdown and cleanup, including clearing tables, removing linens, and resetting the room for the next event.
• Communicate effectively with other banquet staff, kitchen staff, and event coordinators.
• Report any guest complaints or issues to the Banquet Manager or Event Coordinator.
• Perform other related duties as assigned.

Qualifications

Education and/or Experience

• High School Graduate or equivalent
• Previous fine dining or banquet experience

Job Knowledge, Core Competencies and Expectations :

• Previous experience as a banquet server or in a related food and beverage service role preferred.
• Excellent customer service skills and a passion for providing exceptional hospitality.
• Ability to work in a fast-paced environment and maintain composure under pressure.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to quality.  
• Flexible availability, including evenings, weekends, and holidays.
• Knowledge of food and beverage service techniques and etiquette.
• Basic understanding of safety and sanitation procedures.

Licenses and Special Requirements

• Food safety certification
• California Responsible Beverage Service License

Physical Demands and Work Environment

• Approx. 15 hours of standing
• Approx. 15 hours of walking
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Must be able to lift food trays weighing 20-25 lbs.
• Must be able to push and or pull up to 50 pounds.
• Work in hot, cold and noisy environments.

Salary : $32