Demo

Scheduling Associate

Bel Red Oral & Maxillofacial Surgery
Bellevue, WA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/13/2025

Scheduling Coordinator Orthognathic & Hospital Coordination

Schedule : Monday Friday, 8 : 00 AM 5 : 00 PM

Position Highlights :

Join our elite oral surgery practice as a Scheduling Coordinator with a specialized focus on orthognathic surgery and hospital coordination. This role is essential in ensuring a seamless scheduling experience for patients undergoing complex surgical procedures, including orthognathic surgery, hospital-based cases, and insurance coordination. You will be responsible for managing all aspects of scheduling, from initial consultations to surgical appointments, working closely with patients, surgeons, hospitals, and insurance providers to ensure efficient case coordination.

Key Responsibilities :

  • Patient Scheduling & Coordination : Schedule consultations, pre-operative appointments, and surgical procedures for orthognathic and hospital-based cases, ensuring an efficient and patient-friendly experience.
  • Hospital Case Management : Serve as the primary liaison between our practice, hospitals, and surgical centers, ensuring proper coordination of OR time, required documentation, and compliance with hospital protocols.
  • Insurance Verification & Authorization : Work closely with insurance providers to verify benefits, obtain pre-authorizations, and communicate financial estimates to patients.
  • Pre-Surgical Preparation : Guide patients through pre-operative requirements, including necessary medical clearances, imaging, and insurance paperwork, ensuring all pre-surgical documentation is complete.
  • Communication & Patient Education : Serve as a key resource for patients undergoing complex procedures, answering questions about scheduling, financial responsibilities, and hospital requirements in a compassionate and informative manner.
  • Collaboration with Clinical Team : Work closely with oral surgeons, medical staff, and referring providers to ensure seamless coordination of care and an optimal patient experience.
  • Maintaining Compliance & Confidentiality : Adhere to HIPAA regulations, maintain accurate records, and uphold patient confidentiality at all times.
  • Other Duties as Assigned : Assist with general front office tasks, patient check-in / out, and other administrative duties to support the overall efficiency of the practice.

Who We Are :

BelRed Oral Surgery is dedicated to providing exceptional oral surgery care, with a focus on advanced surgical procedures, including orthognathic surgery and hospital-based treatments. We collaborate closely with referring dentists and medical professionals to ensure the highest standard of patient care. Our mission is to be a global leader in oral health by delivering outstanding patient experiences and setting industry benchmarks.

We foster a positive and growth-oriented work environment, offering career advancement opportunities, competitive benefits, and a supportive culture that values work-life balance.

What We Offer :

We prioritize your personal and professional well-being, providing comprehensive benefits, including :

  • Health, Dental, Vision, and Life Insurance
  • Paid Time Off
  • 401(k) with Employer Contribution
  • Short / Long-Term Disability Coverage
  • Employee Assistance Program (EAP)
  • National Discount and Rewards Marketplace
  • BLS / CPR Certification
  • Career Path Advancement Opportunities into Clinical or Management Roles
  • Required Qualifications :

  • High school diploma or equivalent required.
  • One year of customer service experience.
  • Ability to work independently and as part of a team, demonstrating good judgment and critical thinking skills.
  • Strong organizational skills and attention to detail.
  • Preferred Qualifications :

  • Experience in healthcare scheduling, medical coordination, or hospital case management.
  • Understanding of dental terminology (not required but beneficial).
  • Experience working with insurance authorizations, pre-certifications, or hospital coordination.
  • Proficiency in office skills such as data entry, filing, and appointment management.
  • Paradigm Oral Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, and protected veteran status.

    Compensation details : 26-36 Hourly Wage

    PIa94c1284f722-31181-36903137

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