Franchise Development Director

BELFOR Franchise Group (BFG) is headquartered in Ann Arbor, MI. BFG has grown to become one of the largest Home Services Franchisors in the World – with 14 Brands and nearly 4,000 Franchise Territories.

POSITION SUMMARY:

BELFOR Franchise Group is seeking a Franchise Development Specialist to help grow the USA footprint of our Chem-Dry brand. This talented individual will not only engage in and support a wide range of online and offline franchise development activities, but also oversee initiatives that drive our brands forward by expanding the number of franchisees in our networks.

RESPONSIBILITY OVERVIEW:

The BELFOR Franchise Group Franchise Development Specialist will partner with franchise candidates as they progress through the qualification and license granting process. They will ensure that all requirements are met, and all documentation is received. They will need to interact with funding firms, CRM platforms, and mapping programs. Day to day, he or she will create or implement content, manage internal and external communications, as well as support all franchise development team efforts and initiatives.

The key responsibilities for the Franchise Development Specialist will include but are not limited to the following:

Franchise Development Candidate Development

• Have a thorough knowledge of the Chem-Dry brand
• Manage the Lead Generation Process from Website, Portal, and other Lead Sources
• Network with Franchise Consultants to Generate Leads and Manage the Candidate Process
• Track Sales Process and Manage Lead Flow utilizing our Franchise Sales Software (FranConnect)
• Guide the Candidate Experience (from the Initial Discovery Process to the Signing of Agreements)
• Participate in Meet the Team Days at Brand Headquarters as necessary
• Adhere to all Federal & State Regulations, Policies and Procedures
• Achieve Franchise Development Goals for Activity and Results

Franchise Development Conventions & Trade Shows

• Attend applicable Trade Shows and Conferences
• Maintain a Calendar for all Conferences & Trade Shows
• Work cross functionally with other BFG Brands, Brand President’s and Departments

Consultant & Candidate Communications

• Update Consultant Sites – Keeping Contact & Content Information Current
• Collaborate on the Development of Consultant and Candidate Email Blasts & Mailings
• Manage Deal Announcements

SKILLS AND QUALIFICATIONS:

The ideal candidate will be a driven, curious, self-motivated, analytical, detail-oriented, strong writer/communicator who is highly efficient/productive. The candidate will also be excited about increasing brand awareness, motivated by numerical growth of the brands and have a strong desire to help entrepreneurs realize their dream of business ownership.

Other key competencies include:

• Bachelor’s Degree or equivalent experience
• Proven Success in closing leads
• Past work experience in Franchise Development preferred, but not required
• Basic knowledge of Microsoft and Google products including, but not limited to Microsoft Office, and G-Suite products
• Strong Internet Knowledge/Skills, including social media
• Ability to Establish and Meet Deadlines and to quickly develop Clear Priorities.
• A Resourceful, Creative Problem-Solver
• Must Possess Strong Work Ethic, Strategic Thinking & Strong Executional Skills
• Excellent Verbal and Written Communication Skills in working with people one-on-one and in groups up to several hundred people
• Strong Ability to Communicate Clearly with fellow employees, third-party providers, franchisees, and partners
• Organizational and Time Management Skills to Manage Multiple Tasks with Multiple Candidates and Projects

ENVIRONMENTAL JOB REQUIREMENTS & BENEFITS:

• This Position is based out of our Ann Arbor, Michigan Corporate Office
• Fast-paced Office Environment where temperature, ventilation and lighting are controlled
• Moderate Noise Level
• Regular use of Computer and other Office Equipment
• Communication with franchise Development Team, Marketing Team and Franchisees
• Travel 10-20%
• Paid Holidays and Vacation
• Healthcare Benefits: Medical, Dental, Vision and Life Insurance

DISCLAIMER:

*The above statements are intended to describe the general nature and level of the work being performed. The list is not exhaustive of all the responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.