What are the responsibilities and job description for the Customer Service Representative position at Believers HR?
Opening for Customer Service with a Leading MNC
Location : Noida & Gurgaon
Budget : 16000 to 30000 per month
Note : Candidates with only excellent communication please apply
to apply kindly call HR Sana Shaikh on 9702790641.
Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Duties
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Handle and resolve customer complaints promptly and professionally
- Perform data entry tasks accurately and efficiently
- Maintain a high level of professionalism with customers and work to establish a positive rapport
- Utilize excellent phone etiquette skills to ensure effective communication with customers
- Collaborate with the sales team to ensure customer satisfaction and retention
Skills
- Strong customer service orientation
- Excellent communication skills in English
- Proficient in data entry tasks
- Ability to effectively communicate with customers and provide client services
- Familiarity with customer support practices and principles
Job Type: Full-time
Pay: $16,000.00 - $30,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- On-the-job training
- Professional development assistance
- Referral program
Shift:
- Rotating shift
Ability to Commute:
- Delhi, NY 13753 (Required)
Work Location: In person
Salary : $16,000 - $30,000