What are the responsibilities and job description for the Manager, Quality position at Belimo Americas?
Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,000 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995.
JOB SUMMARY
The Manager of Quality is responsible for supporting Belimo's Integrated Management System, as well as overseeing functions such as Incoming Material Inspection, Warranty Analysis, Compliance, and Supplier Quality. This role will collaborate closely with the Product Management, Production, and Innovation teams to ensure and enhance the quality of Belimo products.
COMPANY'S MISSION AND VALUES
The objectives of this position are fully integrated to the objectives of the Company’s Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.
REPORTING STRUCTURE
The Manager of Quality is a member of the Americas' Quality Department, reporting to the Vice President of Quality, and is fully accountable for achieving the established goals and objectives.
JOB RESPONSIBILITIES
- Oversee the development, maintenance, and improvement of the Integrated Management System to ensure compliance with ISO 9001, ISO 14001, and ISO 45001.
- Maintain certifications (e.g., UL, CRN, NSF) and support product compliance programs/documentation requests.
- Lead investigations into quality issues in the Americas market, perform root cause analysis, and implement corrective actions for defects, complaints, and inefficiencies.
- Address customer complaints, warranty concerns, and product returns to ensure satisfaction, including direct communication with customers and resolving problem jobsite issues.
- Manage supplier relationships and quality documentation (e.g., PFMEA, Control Plans) to ensure quality materials and parts, including conducting audits, resolving quality issues, and implementing corrective and preventive actions (CAPA).
- Plan and execute internal and external audits to verify process adherence and product compliance with regulatory, safety, and quality standards.
- Maintain detailed records of quality metrics, inspections, audits, and corrective actions, and report findings to senior management.
- Lead continuous improvement initiatives to optimize processes, reduce defects, and enhance product quality.
- Monitor production processes to ensure products meet specifications, functionality, and safety standards, including inspecting raw materials, components, and final products. Address discrepancies and coordinate product dispositions with Purchasing. Manage KPIs and reporting.
- Ensure proper calibration and maintenance of measurement and testing equipment to ensure fully conforming products.
- Provide training on quality standards and processes to ensure adherence to quality protocols.
- Support and guide the Incoming Inspection and Warranty Analysis departments to strengthen operations and drive world-class operations.
- Collaborate closely with Global Quality as the regional representative to ensure alignment between the Americas and other regions.
REQUIREMENTS
- Bachelor’s degree in an engineering related field.
- Ten years prior experience in a Quality Management role for a manufacturing company.
- Three years of application experience in the HVAC or a related industry.
- Demonstrated ability to lead and organize cross-functional meetings, committees, and people in a professional manner.
- Demonstrated aggressive, persuasive, and creative problem solving skills.
- Excellent verbal and written communication, presentation, organization, and time-management skills.
- Expert use of word processing, spreadsheet, presentation, and email software.
- Travel requirements of position is approximately 20%.
Why employees choose Belimo?
- Health - Top of the line medical, dental and vision options for employees and their families
- Fantastic employee culture – Belimo employees bleed orange and truly live our company mantra “Together to the top!”
- Financials – On top of a competitive salary, employees at every level of the organization are eligible for an annual bonus and regular performance reviews. We also encourage all employees to participate in our employee stock plan, offering a 30% discount.
- Save for retirement – Belimo offers a competitive 6% company match on 401K contributions, which is immediately vested.
- Flexibility – Belimo offers a hybrid schedule for professional-office positions, allowing you more flexibility to spend time with your loved ones.
- Time Off – Belimo provides all employees vacation time, personal/sick time, and generous holiday offerings.
- Continuous Learning – Belimo pushes our employees to never stop learning. We offer tuition reimbursement for undergraduate and graduate courses.
- Diversity – Work with colleagues around the globe from Switzerland to Brazil to Shanghai.
- Professional Development – Belimo offers trainings throughout the year to further develop yourself personally and professionally, including a Trainee Program specifically geared towards recent graduates.
- Growth – Belimo is experiencing record growth! Many of our employees grow their careers with Belimo through internal advancement and choose to retire with us.
- Wellness – We offer all Danbury employees free access to our on-site fitness center effective their first day. We also offer a $300 annual incentive for meeting wellness-based goals.
- Give back – Belimo cares about local and global issues! We fundraise annually with an employer-match and coordinate paid volunteer days to support our local community.
- More Perks include quarterly employee-focused events, transparency with leadership, a newly constructed state-of-the-art facility which offers a full cafeteria, sit/stand desks, and all the free cappuccinos you can want!
Salary : $300
