What are the responsibilities and job description for the District General Manager position at Bell & Associates, Inc.?
District General Manager
Birmingham, AL
Up to $115k Bonus
Permanent Role
A fast-growing services company is seeking a dynamic District General Manager to lead and manage multiple locations within their district. The ideal candidate will have a proven track record of operational excellence, team leadership, and driving profitability. This role requires a hands-on leader who excels in customer service, team management, and business development.
Key Responsibilities:
- Oversee daily operations across multiple locations, ensuring each operates efficiently and meets performance goals.
- Lead, motivate, and develop location managers and teams to achieve customer satisfaction and business objectives.
- Implement strategies to maximize revenue, reduce costs, and enhance customer service quality.
- Ensure compliance with company policies, procedures, and industry regulations.
- Collaborate with senior leadership to develop business plans, forecasts, and budgets.
- Monitor financial performance, identify areas for improvement, and take corrective action as needed.
- Foster a customer-centric culture focused on high-quality service and client retention.
- Manage hiring, training, and development of staff across all locations within the district.
- Drive sales and marketing initiatives to expand the customer base and market share within the district.
- Conduct regular reviews of operations and implement process improvements to boost productivity and profitability.
- Maintain a high level of visibility in the field, visiting locations regularly to engage with employees and customers.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field (Master’s degree preferred).
- 5-7 years of experience in a management role within the services industry (e.g., facility management, retail, hospitality, etc.).
- Proven ability to lead and manage multiple locations or a large operational region.
- Strong financial acumen with experience managing P&L, budgets, and cost control.
- Excellent leadership and interpersonal skills, with a focus on employee development.
- Exceptional customer service and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment with a focus on continuous improvement.
- Strong communication skills and the ability to interact effectively with stakeholders at all levels.
- Willingness to travel within the district as needed.
