What are the responsibilities and job description for the Service Advisor position at Bell & Bell GMC?
Description of the role:
Bell & Bell GMC is looking for a Service Advisor to join our team in Little River, SC. The Service Advisor will be responsible for assisting customers with their vehicle service needs and ensuring a seamless service experience.
Responsibilities:
- Provide exceptional customer service by listening to and understanding customer needs
- Communicate service recommendations and pricing to customers
- Schedule service appointments and manage service orders
- Coordinate with the service technicians to ensure timely completion of service jobs
- Follow up with customers to ensure satisfaction with the service provided
Requirements:
- Prior experience in a customer service role
- Strong communication and interpersonal skills
- Knowledge of automotive service is a plus
- Ability to work in a fast-paced environment and multitask effectively
Benefits:
- Competitive compensation
- Opportunities for career growth and development
- Health and dental insurance
- 401(k) retirement plan
About the Company:
Bell & Bell GMC is a reputable automotive dealership that has been serving the Little River community for over 45 years. We take pride in providing high-quality service to our customers and creating a positive work environment for our employees.