What are the responsibilities and job description for the Service Advisor position at Bell Ford?
Service Advisor – Bell Ford (Full-Time)
Phoenix, AZ
Commission Bonuses | Average Monthly: $4,300 – $8,300
Monday–Friday 7 AM–6 PM | One Saturday/Month | 4-Day Work Week Option Available
Join Our Team at Bell Ford!
Bell Ford is looking for an experienced Service Advisor to become a key part of our team. If you have a passion for the automotive industry and thrive on delivering exceptional customer service, we want to hear from you!
Responsibilities:
- Meet with customers to identify their vehicle repair and service needs
- Build long-term customer relationships to enhance satisfaction and loyalty
- Uphold company standards in professionalism, ethics, and customer care
- Monitor each vehicle’s progress and communicate updates to customers
- Maximize sales through service recommendations and retail promotions
- Supervise technicians to ensure efficiency, accuracy, and timely job completion
- Oversee parts ordering and workflow for customer vehicles
- Participate in and oversee quality control processes
- Assist in developing and maintaining standard operating procedures
Qualifications:
- High school diploma or equivalent
- Valid AZ driver’s license with a clean driving record
- Automotive service advisor experience required
- Accredited training in customer service, quality control, or service advisor skills is a plus
- Ability to connect with a wide range of customers
- Strong focus and task management even in a busy environment
- Must pass a pre-employment background check and drug screen (THC not included)
- Professional appearance and attitude
- Computer proficiency and experience with dealership software
Compensation & Schedule:
- Average earnings: $4,300 – $8,300/month (Commission only plus Bonuses)
- Full-time hours: Monday–Friday 7 AM–6 PM
- One Saturday per month (7 AM–5 PM)
- 4-day work week option available
We Offer:
- A supportive, team-oriented work environment
- Career growth opportunities
- Excellent benefits package for full-time employees, including:
- Medical, dental, and vision coverage
- Short-term and long-term disability insurance
- Voluntary life insurance
- Employer-paid basic life insurance
- 401(K) with company match
- Employee discounts and wellness programs
Pre-Employment Requirements:
As part of our hiring process, candidates must successfully complete a background check and drug screen. Please note: THC is not included in the drug screening.
Ready to take your career to the next level with Bell Ford?
Apply today and grow with us!
About Us:
The Berge Automotive Group is a well-respected, family-owned dealership group serving metro Phoenix, the East Valley, and surrounding markets. For over five decades, we’ve proudly sold and serviced vehicles while building a reputation for excellence and integrity.
We believe our team members are our greatest resource—their talent and dedication have made our success possible. We’re committed to fostering a supportive, growth-oriented environment where employees and customers alike feel like family.
Creating clients for life is the cornerstone of our mission.
Equal Opportunity Employer:
The Berge Automotive Group is an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participates in the E-Verify Employment Eligibility Program.
Salary : $4,300 - $8,300
