What are the responsibilities and job description for the Front Desk Administrative Assistant position at Bell International Laboratories, Inc?
Description
Position Overview:
As the Front Desk Administrative Assistant, you play a pivotal role in supporting Bell and/or Manager through a variety of administrative, clerical, and receptionist duties. Your role is crucial in projecting a professional image of our company, both in person and over the phone. The Assistant plays a key role in the daily operations of our office, contributing to a welcoming and efficient environment.
Key Responsibilities:
- Serve as the first point of contact for our office, efficiently managing phone calls and directing them to appropriate staff members, while handling general inquiries with ease.
- Welcome and verify visitors, ensuring a seamless entry process by being attentive to scheduled guests and daily events.
- Greet clients and visitors warmly, facilitating the use of our iPad visitor login system.
- Utilize Microsoft Office suite (Word, Excel, Outlook) to create and modify documents, contributing to the smooth operation of our office.
- Execute general clerical tasks, including photocopying, mailing, and filing, maintaining both digital and physical records with meticulous care.
- Responsible for the receipt and distribution of parcels from couriers like UPS, FedEx, and others.
- Prepare small packages for shipment, including proper packing, labeling, and documentation to ensure efficient delivery and compliance with shipping regulations.
- Coordinate meetings and conference room schedules via Outlook Calendar, demonstrating strong organizational skills.
- Assist in the preparation and clean-up of conference rooms, ensuring a professional environment for meetings.
- Support various departments with project-based work, especially during critical times like board meeting preparations or special events.
- Oversee office supply inventory, placing orders as needed to ensure the office is well-stocked and functional.
- Maintain kitchen and breakroom areas, ensuring supplies are stocked and spaces are organized and clean.
- Plan and coordinate yearly and monthly company-wide events, including managing food catering and organizing lunches for various events and departments, ensuring each event is memorable and runs smoothly.
- Act as a liaison for resolving issues related to printers and copiers with external vendors.
- Take on additional duties and projects as needed, showing flexibility and a commitment to the company’s needs.
Requirements
Skills and Abilities Required:
- Exceptional communication skills, both written and verbal, with an emphasis on professional and courteous interaction.
- Outstanding customer service orientation, ready to exceed expectations.
- Meticulous attention to detail and superb organizational capabilities.
- A proactive approach to work, with the ability to self-motivate and prioritize tasks effectively under pressure.
- Ability to be resourceful and proactive when issues arise.
- Proficiency in Microsoft Office and familiar with standard telephone protocols.
- Adaptability to swiftly changing policies and procedures, maintaining efficiency.
Educational and Experience Requirements:
- High School Diploma or GED
- 0-1 years of clerical experience
Preferred Education and Experience:
- Associate degree or bachelor’s degree.
- 1-3 years of administrative experience.
Salary : $19 - $22