What are the responsibilities and job description for the Front Desk Coordinator position at Bella Mano Spa?
Job Summary
We are currently looking for a Front Desk Coordinator to play a vital role in enhancing our daily client experience. This position is essential for managing the front desk operations, ensuring that each client feels welcomed and supported from the moment they enter our facility. The ideal candidate will possess strong interpersonal skills, exceptional organizational abilities, and a dedication to providing outstanding customer service.
At Bella Mano Spa, we are committed to providing exceptional skincare treatments, customized facials, and the latest trends in lash, brow, and nail care. Our goal is to ensure every client feels rejuvenated and empowered from the moment they walk through our doors.
We believe our employees are the heart of our spa. Through continuous education, we equip every member of our team with the tools to provide a one-of-a-kind client experience.
What we are looking for:
We are seeking a motivated individual to ensure our business remains operationally sustainable while providing exceptional customer service. The ideal candidate will be client-centric, recognizing the critical role that effective communication and organization play in delivering an outstanding experience.
You should excel in a fast-paced environment, managing multiple tasks efficiently while maintaining clear and professional communication with both clients and staff. Your commitment to enhancing the overall client journey is essential.
What skills and knowledge you must have…
· People Person. Our client experience is paramount! Our front desk concierge must embody this fully
· Strong Oral and Written Communication Skills
· Problem Solving Skills
· Organizational Skills
· Strong Sales ability
· Ability to Work as Part of a Team we don’t want a do as I say not as I do person
· Someone with a strong ability to multitask
If this opportunity resonates with you, we would love to hear from you! Please send us a cover letter expressing your unique qualities and why you are particularly drawn to working with us. For an even more personal touch, consider submitting a short video introducing yourself and sharing your passion for joining our team. Additionally, please include a copy of your resume. We can’t wait to learn more about you and see how you can contribute to our mission!
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 18 per week
Benefits:
- Employee discount
- Referral program
Schedule:
- Day shift
- Evening shift
- Every weekend
- Morning shift
Application Question(s):
- Available to work Saturday
Experience:
- Customer service: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Wakefield, MA 01880 (Required)
Work Location: In person
Salary : $17 - $19