What are the responsibilities and job description for the Front Desk Receptionist position at Bellacures?
Job Summary
Bellacures on Montana is seeking a highly organized and friendly Front Desk Receptionist to join our team. This role is essential in providing exceptional customer support and ensuring smooth operations at the front desk. The ideal candidate will possess strong clerical skills, a professional demeanor, and the ability to manage multiple tasks efficiently. As the first point of contact for clients, you will play a crucial role in creating a welcoming environment.
Bellacures is known for its sterile procedures and its relaxing atmosphere. We pride ourselves in not only providing exceptional customer service to our clients, but also in giving our clients the best experience each time they walk through our doors.
Responsibilities
- Greet and assist clients in a courteous and professional manner.
- Answer phone calls with proper phone etiquette, directing inquiries to the appropriate personnel.
- Manage appointment scheduling and maintain an organized calendar.
- Perform data entry tasks accurately to ensure up-to-date records
- Maintain a clean and organized salon
- Escorting clients to waiting areas/seats
- Assigning services accurately and to appropriate manicurists
- Educating guests on services
- We are the first point of contact for our clients, we want to always look and feel our best. Must be presentable and clean at all times
- Attendance and punctuality are of importance
- Must have open availability!! (Weekends & holidays are a must)
Requirements
- Proven experience in a front desk or receptionist role is preferred.
- Strong customer support skills with a focus on client satisfaction.
- Excellent phone etiquette and communication skills.
- Ability to perform clerical tasks with attention to detail.
- Strong organizational skills with the ability to multitask effectively.
- A positive attitude and willingness to assist others in a team-oriented environment.
We also encourage you to get familiar with our salon by visiting Bellacures.com
Job Types: Full-time, Part-time
Pay: $17.28 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Customer service: 2 years (Preferred)
- Front desk reception: 2 years (Preferred)
Work Location: In person
Salary : $17 - $18