Bankruptcy Specialist

Application deadline is 5 days after the date the role was posted.

Thank you for your interest in Bellco Credit Union! We’re a local not-for-profit organization that has been giving back to our members, the communities we serve, and of course, our employees since 1936. Offering one of the best employee benefits packages around, Bellco is a leader in fostering, developing, and engaging staff to become expert financial-service ambassadors. You’re a part of something more at Bellco—a place you can be proud of.

BANKRUPTCY SPECIALIST ____________________________________________________________________________

LOCATION: Loss Mitigation DIVISON: SVP-Consumer Lending

FUNCTION DESCRIPTION:
The Bankruptcy Specialist will perform procedures relating to bankrupt accounts including processing incoming petitions, 341 notices, discharges, proof of claims, non-dischargeable debt review and estate closures. The primary goal is to be responsible for a wide range of duties involving Bankruptcy. Remains current with bankruptcy laws, their interpretation, and the applicable provisions, which best protect the interests of the credit union.

ORGANIZATIONAL RELATIONSHIPS:
Reports to: SVP – Consumer Lending

Contacts: Credit union members, credit union branch/department staff, auditors, regulators, partners, vendors, governmental agencies, and credit union executive staff.
Attorneys regarding bankruptcies, court appearances, insurance companies, realtors, and property management companies. Various law agencies regarding fraud, forgery, theft, and embezzlement.

QUALIFICATIONS:
Education: High School diploma

Experience: 3 years of bankruptcy experience required

SKILLS: Strong bankruptcy background and knowledge of applicable laws, rules, and regulations within Consumer and Mortgage portfolios, required.
Experience working with investors such as Fannie Mae, Freddy Mac and understanding requirements.
Ability to manage multiple accounts and prioritize tasks effectively.
Ability to effectively present information and respond to questions from members, clients, and managers.
Strong analytical skills required, with a high degree of accuracy.
Basic operation of all general office equipment.
Intermediate skills are required in Excel, Word, and Outlook.
Must have excellent written and oral skills to effectively communicate professionally with clients, members, and staff of various levels.
Thorough understanding of CFPB, OCC, FDCPA, Fannie Mae, Freddie Mac, and FHA guidelines/regulations preferred.
situations and determine appropriate actions.
Bilingual (English and Spanish) preferred but not required.

EQUIPMENT: General office equipment.

ESSENTIAL FUNCTIONS:
1. Provides a valuable and enjoyable experience to both internal customers and members during interactions adhering to Bellco’s Core Values and Act Nice Behaviors.
2. Daily maintenance and monitoring of bankrupt accounts to ensure correct statuses in all systems, depending on case status. Includes, but is not limited to, core banking system, collection system, case management system, and PACER.
3. Perform processes related to bankrupt accounts, including processing incoming petitions, 341 notices, discharges, proof of claims, motion for relief, non-dischargeable debt review and case closures/terminations.
4. Make recommendations for bankruptcy strategies and dispositions
5. Process trustee checks/payments, including return of overpayments to applicable trustee.
6. Daily record retention, including, but not limited to, uploading documents to core banking system, collection system, case management system, PACER, or attorney share files.
7. Remains current with bankruptcy laws, their interpretation and the applicable provisions, which best protect the interest of the credit union.
8. Makes decisions on bankruptcy accounts, meeting court specified deadlines and requires a general knowledge of federal bankruptcy court procedures
9. Decisions/statuses accounts when a bankruptcy notice is received, review bankrupt accounts and recommends to charge-off, file relief from stay, proof of claims, reaffirmation requests, etc.
10. Daily maintenance in bankruptcy software to ensure timely filing and proper follow-up on proof of claims, objections to bankruptcy plans, and various motions including but not limited to; relief from stays, motion to dismiss or discharge, motion to avoid liens etc.
11. Assist Collection Supervisor/ Management with month-end duties to include bankruptcy spreadsheet and balancing recovery spreadsheet. Performs all procedures relating to handling of agency/attorney accounts, providing documentation as needed. Attends trials and provides necessary testimony in support of the credit union.
12. Process trustee checks/payments, including guidance with where/how to post funds and serves as the subject matter expert.
13. Applies programs to encourage reaffirmation of member debts, which will subsequently result in a reduction of losses to the credit union.
14. Review documents and affidavits for accuracy and respond withing required timeframes.
15. Make sure all activities comply with federal and state regulations, as well as the institution's policies and procedures.
16. Handle incoming calls and return calls to members, attorneys, trustees who are requesting assistance.
17. Review monthly invoices, submission and timely payments including updating servicing and collection systems.
18. Timely response to inquiries, both verbal and written and according to investor, regulatory, state, and federal guidelines.
19. Maintain accurate records of all efforts, including phone calls, letters, and payment arrangements.
20. Compliance with Quality Assurance, State and Federal regulations, company policies and procedures.
21. Coordinate with other internal / external departments such as legal, to manage bankruptcies.
22. Provide a professional example, accuracy, and consistency in work performance.
23. Maintain a high level of integrity and respect and strong work ethic.
24. Participates and is an active team member by assisting others, demonstrating flexibility, and participating in team huddles and contests.
25. Communicate openly and freely in a courteous manner.
26. Keep management informed of pertinent information.
27. Demonstrate a strong work ethic and commitment to doing the right thing including members, company, and team. Maintains the quality and integrity of the services provided by the department.
28. Supports the overall goals of the Company and that services are delivered professionally and efficiently.
29. Embraces change without resistance and adapt quickly, however do provide feedback when necessary.
30. Agility and adaptability to overcome obstacles presented on a day-to-day basis.

Management retains discretion to add or change duties at any time.

WORKING CONDITIONS:
Office Environment

Bellco Credit Union provides a comprehensive benefits package to employees, including: Medical, Dental, Vision, 401 (k) with company match, Supplemental Life Insurance, Paid Vacation, Paid Sick Days, and Paid Holidays.

In addition to base compensation, Bellco Credit Union offers bonuses for the following roles:
Non-exempt branch roles may earn monthly bonuses for meeting production goals and quarterly bonuses for meeting team goals.
Exempt branch roles may earn quarterly bonuses for production and team goals.
Exempt non-branch management roles may be eligible for an annual managerial bonus.
Non-branch non-management roles may be eligible for on-the-spot bonuses for extraordinary performance.