What are the responsibilities and job description for the Real Estate Processing Specialist III position at Bellco Credit Union?
Application deadline is 5 days after the date the role was posted.
Thank you for your interest in Bellco Credit Union! We’re a local not-for-profit organization that has been giving back to our members, the communities we serve, and of course, our employees since 1936. Offering one of the best employee benefits packages around, Bellco is a leader in fostering, developing, and engaging staff to become expert financial-service ambassadors. You’re a part of something more at Bellco—a place you can be proud of.
Real Estate Processing Specialist III
LOCATION: Corporate DIVISION: CMXO
FUNCTION DESCRIPTION:
The Real Estate Processing Specialist III will support the Real Estate Processing Department and team members by processing Home Equity loans, reviewing income, home valuations, and prepare needed closing documents. This role plays an important part in providing best in class service to our members. This position will work in collaboration with other departments and partners.
ORGANIZATIONAL RELATIONSHIPS:
Reports to: Sr Manager of Real Estate Servicing and Processing
Supervises: none
Contacts: All levels of credit union employees, internal and external auditors, and vendors.
QUALIFICATIONS/REQUIREMENTS:
Experience:
Skills:
1. Demonstrates Bellco’s Act Nice Behaviors and Core Values in all interactions with members, prospective members, and personnel in other Bellco departments.
2. Completes activities and SLA goals associated with Real Estate – Processing. Responsible for the thorough review and documentation of loan documents provided by the members and 3rd party vendors to satisfy required conditions which includes income documents, title, and appraisal reports.
3. Daily communication with members, via their channel of choice, to provide updates and expectations throughout the loan process.
4. Educate members on Home Equity products and assist members with all inquiries. Offers other products and services that meet members financial needs.
5. Utilize internal reports and dashboards to maintain required service levels and ensure all daily tasks are completed.
6. Work in collaboration with other team members in Home Equity and other business areas.
7. Prepare and participate in regular pipeline reviews with management to ensure daily tasks are met.
8. Assist with coverage for co-workers to maintain member communication and processes to meet service level agreements.
9. Contact vendors as needed to clarify data and reports received to thoroughly process loan.
10. Ensure compliance with regulatory, and Agency requirements including but not limited to RESPA, Homeowner’s Protections Act of 1998, SCRA, Fair Credit Legislation, HMDA, and CFPB.
11. Deliver best in class member experience within all loan channels and points of contact.
12. Regular and punctual attendance.
Management retains the discretion to add to or change the duties of the position as business need dictates.
WORKING CONDITIONS:
Office environment.
Bellco Credit Union provides a comprehensive benefits package to employees, including: Medical, Dental, Vision, 401 (k) with company match, Supplemental Life Insurance, Paid Vacation, Paid Sick Days, and Paid Holidays.
In addition to base compensation, Bellco Credit Union offers bonuses for the following roles:
Non-exempt branch roles may earn monthly bonuses for meeting production goals and quarterly bonuses for meeting team goals.
Exempt branch roles may earn quarterly bonuses for production and team goals.
Exempt non-branch management roles may be eligible for an annual managerial bonus.
Non-branch non-management roles may be eligible for on-the-spot bonuses for extraordinary performance.
Thank you for your interest in Bellco Credit Union! We’re a local not-for-profit organization that has been giving back to our members, the communities we serve, and of course, our employees since 1936. Offering one of the best employee benefits packages around, Bellco is a leader in fostering, developing, and engaging staff to become expert financial-service ambassadors. You’re a part of something more at Bellco—a place you can be proud of.
Real Estate Processing Specialist III
LOCATION: Corporate DIVISION: CMXO
FUNCTION DESCRIPTION:
The Real Estate Processing Specialist III will support the Real Estate Processing Department and team members by processing Home Equity loans, reviewing income, home valuations, and prepare needed closing documents. This role plays an important part in providing best in class service to our members. This position will work in collaboration with other departments and partners.
ORGANIZATIONAL RELATIONSHIPS:
Reports to: Sr Manager of Real Estate Servicing and Processing
Supervises: none
Contacts: All levels of credit union employees, internal and external auditors, and vendors.
QUALIFICATIONS/REQUIREMENTS:
Experience:
- 4 years’ experience in real estate loan processing
- Experience calculating W2 income, personal and business tax returns
- Advanced knowledge of real estate lending and processing with an understanding of loan to value calculations and document preparation.
Skills:
- Must possess strong communication, organizational, presentation, member service and interpersonal skills.
- Make sound decisions based upon department procedures, company guidelines and policies.
- Ability to multi-task in a fast-paced environment, while still being detailed and results oriented.
- Demonstrates strong analytical/problem solving and time-management skills
- Strong PC skills to include Microsoft Word, Excel, and Real estate origination systems
1. Demonstrates Bellco’s Act Nice Behaviors and Core Values in all interactions with members, prospective members, and personnel in other Bellco departments.
2. Completes activities and SLA goals associated with Real Estate – Processing. Responsible for the thorough review and documentation of loan documents provided by the members and 3rd party vendors to satisfy required conditions which includes income documents, title, and appraisal reports.
3. Daily communication with members, via their channel of choice, to provide updates and expectations throughout the loan process.
4. Educate members on Home Equity products and assist members with all inquiries. Offers other products and services that meet members financial needs.
5. Utilize internal reports and dashboards to maintain required service levels and ensure all daily tasks are completed.
6. Work in collaboration with other team members in Home Equity and other business areas.
7. Prepare and participate in regular pipeline reviews with management to ensure daily tasks are met.
8. Assist with coverage for co-workers to maintain member communication and processes to meet service level agreements.
9. Contact vendors as needed to clarify data and reports received to thoroughly process loan.
10. Ensure compliance with regulatory, and Agency requirements including but not limited to RESPA, Homeowner’s Protections Act of 1998, SCRA, Fair Credit Legislation, HMDA, and CFPB.
11. Deliver best in class member experience within all loan channels and points of contact.
12. Regular and punctual attendance.
Management retains the discretion to add to or change the duties of the position as business need dictates.
WORKING CONDITIONS:
Office environment.
Bellco Credit Union provides a comprehensive benefits package to employees, including: Medical, Dental, Vision, 401 (k) with company match, Supplemental Life Insurance, Paid Vacation, Paid Sick Days, and Paid Holidays.
In addition to base compensation, Bellco Credit Union offers bonuses for the following roles:
Non-exempt branch roles may earn monthly bonuses for meeting production goals and quarterly bonuses for meeting team goals.
Exempt branch roles may earn quarterly bonuses for production and team goals.
Exempt non-branch management roles may be eligible for an annual managerial bonus.
Non-branch non-management roles may be eligible for on-the-spot bonuses for extraordinary performance.
