Oral Surgery Scheduling Coordinator

Why Work Here?

“Invigorating oral surgery practice in a modern facility that provides excellent care to patientsl”

Summary of Duties: Responsible for being the first person to greet and welcome our patients. Job requires answering telephone, scheduling and confirming appointments, triaging and directing calls, greeting patients and making them feel comfortable. Job will also include securing new patient information and confirming information with existing patients. Job will also include answering patient/insurance billing questions by phone or in person, providing explanation of benefits (EOB) copies, as necessary, to file additional insurance.

Supervision: Reports to Practice Administrator/Doctor

1. Greets patients and makes patients feel comfortable.

2. Responsible for answering telephone, scheduling appointments, triaging and directing calls.

3. Obtains name of caller and appropriate information.

4. Chart entry including patient demographics and medical history

5. Secures new patient information, referrals, imaging for consultations and confirms existing patient information.

6. Copies insurance cards and license.

7. Keeps waiting room appearance neat, clean, and attractive.

8. Schedules and confirms appointments with necessary information for obtaining treatment plan the day of the consultation

9. Obtain and review patient’s insurance information and confirms benefits with insurance companies as needed, and inputs into patient’s chart

10. Processes and upload online patient registration

11. Confirms patient appointments and contacts dental office for x-rays and referrals as needed.

12. Pulls charts, x-rays and referrals, making sure stents, flippers, dentures, etc., are here for upcoming appointment.

13. Filing, uses the fax, copier, and telephone correctly

14. Assists with updating patient demographics and insurance information on patient accounts.

15. Helps answer patient billing and insurance questions in person or by telephone.

16. Performs other duties as directed by the Practice Administrator and Doctor.

Qualifications:

· Ability to withstand the stress and demands of an active practice.

· Excellent organizational and multi-tasking skills.

· Ability to work quickly and accurately, with attention to detail

· Ability to handle conflict and get along with others.

· Ability to maintain outgoing and friendly attitude with patients and staff at all times.

· Excellent communications skills

· Knowledge of correct grammar, spelling, and punctuation.

· Ability to perform physical tasks of job, including but not limited to lifting 20 pound boxes and bending over

Company address: 1004 Lincoln Road Suite 102, Bellevue, NE 68005

Benefits:

• Retirement plan
• Medical insurance
• Paid time off

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Hours per week: Monday through Friday Morning Shift (7:45 AM - 4:30)

• 35-40

Job Duties:

• Greeting visitors
• Scheduling, confirming appointments
• Entering, obtaining, and uploading new patient information
• Correspondence
• Answering and routing phone calls

This Job Is:

• Dental Office experience and knowledge is preferred
• Open to applicants who do not have a college diploma
• A job for which all ages, including older job seekers, are encouraged to apply
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which military experienced candidates are encouraged to apply
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Uniform allowance

Medical Specialty:

• Surgery

Schedule:

• Monday to Friday
• No nights
• No weekends

Experience:

• Dental or health care Receptionist: 1 year (Required)

Work Location: In person

Salary : $16 - $21