What are the responsibilities and job description for the Customer Experience and Logistics Manager position at bellicon?
We are seeking a highly skilled and experienced logistics professional to join our team as a Customer Experience and Logistics Manager. As a key member of our operations team, you will be responsible for developing and implementing strategies to improve logistics and supply chain operations, enhancing customer satisfaction, and driving business growth.
About the Role:
- Develop and implement strategies to improve logistics and supply chain operations, reducing costs and enhancing customer satisfaction.
- Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.
- Monitor and report on key performance indicators (KPIs) to inform business decisions.
- Identify and capitalize on opportunities to increase revenue and improve customer satisfaction.
- Lead and develop a high-performing team, focusing on employee engagement, skill-building, and career advancement.
What We're Looking For:
- At least 5 years of experience in logistics and supply chain roles.
- Proven track record of success in improving logistics and supply chain operations.
- Excellent communication, interpersonal, and leadership skills.
- Ability to analyze complex problems, prioritize tasks, and manage multiple projects simultaneously.
Benefits:
- Modern offices in the Los Angeles area
- Togetherness: team-oriented philosophy, flat hierarchies.
- Efficient decision-making, close collaboration within the team and with the European HQ.
- Possibility of personal development in an expanding team
- Health Insurance package
