Shipping Coordinator

Description

Shipping Coordinator 

Purpose 

At Bellmont Cabinet Company, we take pride in crafting high-quality cabinetry that transforms homes and businesses. Our commitment to excellence extends beyond our products—we strive to provide a seamless experience for our customers. 

As a Shipping Coordinator, you play a critical role in ensuring our products are delivered safely, accurately, and on time. This position requires strong attention to detail, exceptional organizational skills, and a passion for customer service. You will work closely with the Shipping Manager to coordinate shipments, maintain delivery schedules, and identify process improvements to enhance efficiency. 

Key Responsibilities 

• Coordinate and schedule shipments via the delivery board, ensuring timely order fulfillment. 

• Monitor order confirmations, address potential delays, and proactively communicate solutions. 

• Arrange and oversee will-call shipments as needed. 

• Serve as the primary point of contact for customers regarding delivery timelines, updates, and delays. 

• Confirm job site readiness before deliveries and adjust schedules accordingly. 

• Work with the Shipping Manager, warehouse, and production teams to streamline delivery. 

• Identify inefficiencies in the shipping process and recommend improvements. 

• Ensure ship modes and delivery dates align with customer expectations and operational constraints. 

• Assist in tracking key shipping metrics to support process optimization and customer satisfaction. 

• Possess the willingness to be flexible and learn other tasks as assigned.  

Qualifications

Qualifications & Skills 

• Strong understanding of production processes, shipping logistics, and customer service. 

• Excellent organizational skills and the ability to manage multiple priorities. 

• Proficiency in Microsoft Office Suite.  

• Ability to learn required software applications and platforms.  

• Analytical skills to assess data from multiple sources and make informed decisions. 

• A self-motivated, results-driven attitude with the ability to work efficiently under deadlines. 

Education & Experience 

• High school diploma or GED is preferred 

• Prior logistics or transportation coordination experience is required 

• Prior customer service experience, specifically in the transportation field, is required 

Bellmont Cabinet Co. is an Equal Opportunity Employer 

Salary : $27 - $32