Property Manager III

Description

Salary: Non-exempt, $30.62 - $44.38/hour, depending on experience. 

Who We Are: Established in 1980 with a vision to create urban housing opportunities, Bellwether Housing has been a trailblazer in transforming lives. By breaking down housing barriers, we've empowered individuals and families, especially those from marginalized communities. As we continue to make a lasting impact, we're embarking on an ambitious mission to build and acquire 2,500 homes by 2025. This is your opportunity to be part of our dynamic team and help shape the future of affordable housing! 

Position Overview: The Property Manager III oversees all aspects of day-to-day management of a building including rent collection, marketing, leasing, resident relations, and maintenance of the property. The Property Manager is responsible for promoting a sense of community among residents, working to solve problems and facilitate a responsible and positive community while acting as a liaison to our Resident Services team or outside agencies providing services and case management to residents. 

Building Information: The Cascade Court Apartments and The Sterling Court Apartments. Cascade Court has regulatory 

agreements with the Office of Housing and the Washington State Department of Commerce, and Eight Project Based Section 8 units. Sterling Court has 10 studios regulated through the Seattle Office of Housing. All units at both buildings are 60% units. The project-based units are set aside for households at or below 30% and by referral only.  

Work Schedule: Onsite, Monday – Friday, 8:30 am – 5:00 pm. The final schedule is to be determined by the supervisor. 

Your Impact:  

Building Management 

• Oversee all aspects of day-to-day management of the building including rent collection, marketing, leasing, resident relations, and maintenance of the property, working to meet or exceed Performance Goals. 
• Promote a “sense of community” among residents, working to solve problems and facilitate a responsible and positive community. 
• Meet regularly with Maintenance Manager/Supervisor to review work orders, unit turn schedules, and general property needs 
• Act as a liaison with Resident Services or outside agencies providing services and case management to residents. 
• Maintain accurate data for leasing, compliance, maintenance, and resident ledgers in Yardi. 
• Collaborate with the Facilities Management to coordinate common area cleaning, work orders, preventative maintenance, and unit turnover work. 
• Collaborate with a dedicated Resident Coordinator to provide resources and referrals to residents. 

Managing Teams  

• Lead and manage a team of site employees.?This includes providing guidance and support to the team, setting goals and expectations, conducting performance evaluations, and addressing areas for improvement.?  
• Create an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability while tracking resident satisfaction and retention, and adjusting when needed.?  

Ensuring Compliance  

• Understand and manage the operations guidelines for each property established within the Property Management Agreement and Management Plan.  
• Initiate and complete annual resident recertifications and extended vacancy reporting. 

Building Relationships  

• Champion the ‘One Team’; create strong teams at each site centered on Bellwether’s values of accountability, belonging, and collaboration.   
• Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same. ?  
• Create a sense of community among residents, coordinating and engaging in regular events. 
• Champion and cultivate an inclusive work environment. 

Requirements

Who You Are:  

• Three years prior apartment management; experience managing residents and/or mixed-use real estate properties of 200 units. 
• One year supervising staff. 
• Previous affordable housing compliance experience demonstrates knowledge of initial and annual certification processes, including reviewing and interpreting background screening reports and calculating household income. 
• Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education. 
• Proficient in Microsoft Office 365 applications. 
• Excellent written and verbal communication skills.  
• Ability to always exercise discretion and confidentiality. 
• Experience applying fair housing laws and local landlord/tenant laws. 
• Exceptional customer service aptitude includes problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests. 
• Highly organized and strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality. 
• Great interpersonal skills to apply in diverse working situations with a variety of coworkers. 
• Proven ability to work independently and as part of a team. 
• Experience working with Yardi property management software or equivalent. 
• Certified Occupancy Specialist (COS), Spectrum Certified Credit Compliance Professional (c3P), or equivalent certifications. 
• Experience managing HUD Section 8, 202/8, and/or PRAC 811 properties. 
• Experience with Adobe Acrobat Pro software. 
• Experience using KNOCK or similar CREM. 
• Familiarity with the Seattle Housing Authority Project Based and Tenant Based voucher programs. 
• Completion of WSHFC Tax Credit Fundamentals and advanced training workshops. 
• CCTV surveillance experience. 
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies. 
• Experience working with social service programs for diverse populations and making referrals as appropriate. 
• High school degree or GED. 

What We Offer: Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive: 

• Competitive compensation accompanied by a generous benefits package. 
• Medical, dental, and vision insurance. 
• A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future 
• Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year. 
• An ORCA Transit Pass to navigate the city with ease. 
• Up to 27 paid days off in your first year and 8 paid office closure days. 
• The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities. 

At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you’ll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, and inclusion are the pillars of our success.  

Note: This role requires successful completion of a background check in accordance with Seattle’s Fair Chance Employment Ordinance. 

Bellwether Housing is an equal-opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities.  

To request Reasonable Accommodation for the application or interview process please contact recruiting@bellwetherhousing.org. Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization, while acknowledging we have a long way to go. You can learn more about our DEI work on our website.  

Salary : $31 - $44