Property Manager IV

Description

Salary: Exempt, $70,559 - $105,838/annually, depending on experience. 

Who We Are: Established in 1980 with a vision to create urban housing opportunities, Bellwether Housing has been a trailblazer in transforming lives. By breaking down housing barriers, we've empowered individuals and families, especially those from marginalized communities. As we continue to make a lasting impact, we're embarking on an ambitious mission to build and acquire 2,500 homes by 2025. This is your opportunity to be part of our dynamic team and help shape the future of affordable housing! 

Position Overview: As the Property Manager, you will manage the overall operations of The Aries at Bitter Lake including maximizing occupancy levels and property values as well as building and cultivating a strong and motivated team. The Property Manager also creates a positive experience for the residents, associates, and clients. In this role, you will help promote a sense of community among residents, working to solve problems while acting as a liaison to our Resident Services Team or other outside agencies providing services and case management to residents. 

Work Schedule: Onsite, Monday – Friday, 8:00 am – 4:30 pm. The final schedule is to be determined by the supervisor. 

Your Impact:  

• Provide professional, responsive, caring, and knowledgeable interactions with applicants and residents. Always seek to resolve client concerns, treating all parties in a respectful and helpful manner, regardless of their behavior.  
• Collect rents, monitor delinquencies, and assist the Portfolio Manager with eviction procedures, as necessary. Process monthly rent payments, post to resident accounts, and reconcile accounts as appropriate.  
• Supervise and mentor other direct reports (Leasing Associate, Assistant Site Manager II), complete performance evaluations, set performance goals, recognize accomplishments and identify training needs.   
• Keep staff fully informed of expectations and address performance when not meeting expectations.  
• Oversee all aspects of leasing vacant units including marketing, showing units, and assisting applicants to accurately complete rental applications and provide required supporting documentation.  
• In conjunction with the Compliance department, qualify applicants according to Bellwether’s screening criteria and building-specific income restrictions.  
• Conduct annual recertification of residents to maintain compliance with funder regulatory agreements.  
• Collaborate with the Facilities Management to coordinate common area cleaning, work orders, preventative maintenance, and unit turnover work.  
• Collaborate with the dedicated Resident Services Team to provide resources and referrals to residents. 
• Support the Commercial Property Manager when needed with commercial tenants.  
• Create a sense of community among residents, coordinating and engaging in regular events.  
• Champion and cultivate an inclusive work environment. 

Requirements

 Who You Are:  

• Three years prior apartment management; experience managing residents and/or mixed-use real estate properties of 245 units.  
• Previous affordable housing compliance experience that demonstrates knowledge of initial and annual certification processes, including reviewing and interpreting background screening reports and calculating household income.  
• Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education.  
• Proficient in Microsoft Office applications including Word, Excel, and Outlook.  
• Excellent written and verbal communication skills.  Ability to communicate clearly and concisely, both verbally and in writing.  
• Ability to always exercise discretion and confidentiality.  
• Experience applying fair housing laws and local landlord/tenant laws.  
• Exceptional customer service aptitude including problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.  
• Highly organized and strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.  
• Great interpersonal skills to apply in diverse working situations with a variety of coworkers.  
• Proven ability to work independently and as part of a team.  
• Experience working with Yardi property management software or equivalent.   
• One year of experience supervising staff.  
• Completion of SWHFC Tax Credit Fundamentals and advanced training workshops.  
• Certified Occupancy Specialist or Certified Professional of Occupancy designation.  
• CCTV surveillance experience.  
• Experience with Seattle Housing Authorly Section 8 Project and tenant-based programs.  
• Experience working with Yardi or equivalent property management software.  
• Experience with new property lease-up.  
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.  
• Experience working with social service programs for diverse populations and making referrals as appropriate.  
• Prior cleaning and light maintenance experience in a work environment and must be able to perform non-repetitive lifting of at least 25 lbs. 
• Bilingual in English/Spanish, English/Tigrinya, or English/Amharic.  
• High school diploma or GED (equivalent education and experience may be substituted for the stated requirements).    
• You thrive in inclusive environments and have a passion for connecting with a wide range of individuals. 
• You have experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds 

What We Offer: Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive: 

• Competitive compensation range depending on experience, accompanied by a generous benefits package. 
• Medical, dental, and vision insurance. 
• A 403(b) Retirement plan with an employer match, guiding you towards a prosperous future 
• Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year. 
• An ORCA Transit Pass to navigate the city with ease. 
• Up to 27 paid days off in your first year and 8 paid office closure days. 
• The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities. 

At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you’ll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, and inclusion are the pillars of our success.  

Note: This role requires successful completion of a background check in accordance with Seattle’s Fair Chance Employment Ordinance. 

Bellwether Housing is an equal-opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities.  

To request Reasonable Accommodation for the application or interview process please contact recruiting@bellwetherhousing.org. Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization; while acknowledging we have a long way to go. You can learn more about our DEI work on our website.  

Salary : $70,559 - $105,838