What are the responsibilities and job description for the Concierge position at Belmont Village Senior Living?
Immediately Hiring Full-Time Concierge - Belmont Village Coral Gables
Schedule: Monday - Friday Day Shift
FREE on-site garage PARKING, Excellent BENEFITS, CAREER GROWTH potential in the stable and thriving field of senior living!
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About The Role
As a Concierge at Belmont Village Senior Living, you will be the welcoming face and initial point of contact for our vibrant community. Join us in creating a safe and welcoming environment for our residents, their families, and guests while supporting a variety of administrative and customer service tasks. This position is ideal for a friendly and organized professional with a passion for providing exceptional customer service and hospitality.
Your Typical Daily Responsibilities
Requirements
Belmont Village Senior Living manages, owns and operates luxury senior living communities across the U.S and in Mexico City, Mexico. We offer Assisted Living and Memory Care in each of our communities and Independent Living in select locations. Our teams are diverse and built with servant leaders who enjoy a hands-on, fast-paced physically active work schedule. The most successful employees find value in working with seniors or special needs populations and are personally aligned with the company's core values of Trust, Respect, Teamwork, Dignity, Integrity, Ownership, & Learning.
Benefits Available
Belmont Village Senior Living offers full-time employees medical, dental, vision, mental health, and prescription benefits along with Paid Time Off, 401(k) savings with employer match, short-term disability, long-term disability, and life insurance.
Schedule: Monday - Friday Day Shift
FREE on-site garage PARKING, Excellent BENEFITS, CAREER GROWTH potential in the stable and thriving field of senior living!
,
About The Role
As a Concierge at Belmont Village Senior Living, you will be the welcoming face and initial point of contact for our vibrant community. Join us in creating a safe and welcoming environment for our residents, their families, and guests while supporting a variety of administrative and customer service tasks. This position is ideal for a friendly and organized professional with a passion for providing exceptional customer service and hospitality.
Your Typical Daily Responsibilities
- By phone or in person, greet residents, families, guests, and team members with warmth and professionalism, ensuring they feel welcomed and informed
- Answer a multi-line phone system with professionalism and direct all inbound calls to the appropriate person
- Respond promptly to inquiries, offer assistance, and provide residents and guests with information about community events, activities, and local amenities
- Monitor community access, manage sign-in kiosks, and ensure that safety protocols are followed to promote a safe environment
- Schedule transportation, manage meal and event reservations, coordinate package deliveries, and handle maintenance work orders in our electronic system
Requirements
- High School diploma or equivalent
- Must be able to communicate clearly in verbal and written English
- Proficiency in MS Office systems and experience with a multi-line phone system
- Strong organizational and administrative skills with attention to detail
- Friendly, approachable, and hospitality-focused attitude with professional telephone etiquette
- Availability to work flexible hours, including morning, evenings, weekends and holidays as needed
- Career Growth & Training programs led by Belmont Village subject matter experts
- BV Cares direct employee support program for severe and unexpected hardships
- Access to free unlimited online training courses for your personal growth
- Exclusive discounts and offers from leading retailers and brands
- Celebration of Employee Milestones & Achievements
- Referral bonus opportunities
Belmont Village Senior Living manages, owns and operates luxury senior living communities across the U.S and in Mexico City, Mexico. We offer Assisted Living and Memory Care in each of our communities and Independent Living in select locations. Our teams are diverse and built with servant leaders who enjoy a hands-on, fast-paced physically active work schedule. The most successful employees find value in working with seniors or special needs populations and are personally aligned with the company's core values of Trust, Respect, Teamwork, Dignity, Integrity, Ownership, & Learning.
Benefits Available
Belmont Village Senior Living offers full-time employees medical, dental, vision, mental health, and prescription benefits along with Paid Time Off, 401(k) savings with employer match, short-term disability, long-term disability, and life insurance.
