Student Travel Assistant

About Us

Belo USA Travel, Inc. offers trips to high school exchange students that are in the US for the school year. We are a tour operator that is specialized in student travel, looking for an individual passionate about working with international students.

Responsibilities:
As a Student Travel Coordinator, you will be working in our Chicago office on:

• Entering and maintaining student reservations in our own software, organizing a high volume of information;
• Advising students regarding our trip programs;
• Assisting with student and client travel coordination;
• Answering phones, responding to client emails, and WhatsApp messages;
• Communicating directly with clients;
• Providing clients with all necessary information and materials to market our trips to students;
• Preparing and sending trip materials to on-site trip staff;
• Serving as the primary contact for on-site trip staff, answering all questions;
• Keeping our website and social media profiles current;
• Check office mailbox for letters and packages and organize it in the office accordingly;
• Send out letters, packages and trip boxes when necessary;
• Maintain office items and trip supplies organized – as well as keeping track of refilling those items when needed.

Experience & Qualifications/Skills:

• Bachelor’s Degree;
• Legally authorized to work in the USA;
• Proficiency in MS Office (Word, Excel, Outlook, Teams), Canva and Google Suite;
• Excellent written and verbal communication skills;
• Ability to prioritize and multi-task, well-organized, with a strong attention to detail;
• Demonstrated ability as a self-starter and to work collaboratively in a creative and dynamic work environment;
• Works well in a team environment;
• Intercultural competency;
• English fluency;
• Passion for international education and student travel;
• Able to work extra hours on evenings and weekends during trip season and critical events;
• Possibility to travel to visit the trips during our trip season.

Qualifications:
Required:

• Bachelor’s degree;

Preferred:

• Study-abroad experience or travel related work experience;
• Familiarity with a second language.

Schedule:

• Monday to Friday (9am – 6pm, with 1hr lunch break)

Benefits:

• Dental insurance
• Health insurance
• Paid time off (15 days)

Work Location:
In person at our Chicago office location.

If you think you might be a good fit for this position, please send us your resume and cover letter.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $20