What are the responsibilities and job description for the TABLE GAMES DEALER- NIGHT position at Belterra Casino Resort?
Job Description
Job Description
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The Dealer position is responsible for providing superior service to both the internal and external customer. The position is also responsible for providing prompt, accurate, and courteous dealing service to players in accordance with standard procedures and for maintaining the integrity of the game, as well as for explaining aspects of the games to players unfamiliar with the games. Sound technical understanding of games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others.
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Provides prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.
- As called upon, explains aspects of various games to gaming patrons.
- Processes all cash and maintains proper handling and accounting for assigned property items.
- Maintains familiarity with other gaming and entertainment / service activities for Belterra Casino Resort & Spa patrons, in order to provide information and correct answers to questions.
- Maintains an intimate and sound understanding of all standards, policies, and procedures, including general policies and procedures of the Table Games Department.
Qualifications
These skills and abilities are typically acquired through standard dealer training.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.