What are the responsibilities and job description for the Host/Hostess position at Belterra Park Gaming?
Responsibilities: - Greet and welcome guests as they arrive at the restaurant - Escort guests to their tables and provide menus - Assist with seating arrangements to ensure efficient use of dining space - Answer phone calls and take reservations - Provide excellent customer service by addressing guest inquiries and concerns - Collaborate with kitchen staff to ensure timely delivery of food orders - Maintain a clean and organized host/host station - Assist with other duties as assigned Experience: - Previous experience in hospitality or guest services is preferred - Strong communication skills, both verbal and written - Familiarity with Aloha POS or similar point-of-sale systems is a plus - Ability to handle difficult situations with professionalism and grace - Excellent phone etiquette and interpersonal skills As a host/host, you will play a vital role in creating a positive dining experience for our guests. If you enjoy working in a fast-paced environment and have a passion for providing exceptional customer service, we would love to hear from you. Please note that this is not a remote position. The job requires on-site presence at the restaurant. We offer competitive pay rates and opportunities for career growth within our organization. If you meet the qualifications and are interested in joining our team, please apply with your updated resume.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Weekends as needed
Ability to Relocate:
- Cincinnati, OH 45230: Relocate before starting work (Required)
Work Location: In person