Demo

Patient Safety Coordinator

Belton Regional Medical Center
Belton, MO Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 2/22/2025
Description

Introduction

Do you have the career opportunities as a Patient Safety Coordinator you want with your current employer? We have an exciting opportunity for you to join Belton Regional Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Belton Regional Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Patient Safety Coordinator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary And Qualifications

  • The Coordinator is responsible for the overall patient experience program at Menorah Medical Center. Responsible for ensuring all patient concerns/complaints/grievances receive immediate communication and/or attention and follow-up is handled appropriately for maximum patient satisfaction while acting as an advocate for the patients.
  • This position will also oversee the Volunteer Program at the hospital.

What you will do in the role:

  • Acts as liaison with internal departments and external accrediting bodies, health and safety agencies, insurance companies, and legal counsel;
  • Help develop and monitor the implementation of the patient safety-risk management program. Takes part in key hospital committees and teams as appropriate or requested for the purpose of advancing a culture of safety and the prevention of medical errors;
  • Responsible for responding to and follow up with the patient for all grievances, keeping in compliance with TJC and CMS standards;
  • Serves as a consultant and resource person to Unit Managers, Clinical Nurse Coordinators, Department Directors and other colleagues in both clinical and ancillary areas of the hospital in the development of patient safety indicators, criteria, and process improvement;
  • Utilize leadership and team-building skills to participate in the work of patient safety and assist Patient Safety Director with change management;
  • Assists with the management of the hospital event reporting system;
  • This position will also oversee the Volunteer Program at the hospital.

What Qualifications You will need:

  • B.A. or B.S. required;
  • Clinical background preferred
  • Preferred current CPHRM or CPPS certification. If not already CPPS, must obtain certification within 12 months of hire. Maintain CPPS while in role.
  • Minimum 2 – 3 years’ experience in a healthcare setting required. Healthcare patient safety, risk management, or quality improvement preferred.
  • Program management experience
  • Conflict resolution pertaining to grievances/complaints
  • Demonstrates good judgment under pressure and a practical decision-making process to solve problems and set appropriate priorities.

Belton Regional Medical Center is an 80 bed acute care facility. We are located in Belton and serve southern Jackson and northern Cass counties. We are one of 10 HCA Healthcare Midwest Health System hospitals in Kansas City. We offer a full range of inpatient and outpatient services. Our services are supported by our excellent colleagues, advanced technology, and deep relationships within the community. Over the past decade, our hospital underwent a $39.2 million dollar renovation and expansion project. This project has enabled us to meet the growing medical needs of our community. Our hospital is equipped with a beautiful memorial garden, patient advocates, and private rooms. We are recognized by The Joint Commission, American College of Radiology, and College of American Pathologists Laboratory Accreditation Program.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Safety Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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