What are the responsibilities and job description for the Patient Care Coordinator position at Beltone?
Are you detail-oriented and seeking to make a positive impact in a professional office environment?
At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.
Compensation is $15/hour.
Responsibilities
>Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.
> Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.
> Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.
> Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.
>Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.
>HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).
> Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.
> Welcoming Environment: Maintain a clean and inviting office and work environment.
Qualifications
> Education: High School diploma or equivalent is required.
> Experience: 2 years of office experience is preferred.
> Customer Service: 2 years of customer service experience is preferred.
> Technical Skills: Proficiency in MS Office is required.
Beltone offers innovative hearing technology, plus superior patient care which makes us a great place to grow professionally. We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff.
Applicable experience includes candidates with employment history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Reception
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.
At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.
Compensation is $15/hour.
Responsibilities
>Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.
> Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.
> Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.
> Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.
>Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.
>HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).
> Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.
> Welcoming Environment: Maintain a clean and inviting office and work environment.
Qualifications
> Education: High School diploma or equivalent is required.
> Experience: 2 years of office experience is preferred.
> Customer Service: 2 years of customer service experience is preferred.
> Technical Skills: Proficiency in MS Office is required.
Beltone offers innovative hearing technology, plus superior patient care which makes us a great place to grow professionally. We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff.
Applicable experience includes candidates with employment history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Reception
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.
Salary : $15
