Client Strategy Director

Job Overview

The Senior Client Strategy Manager is a key role at beMarketing, responsible for overseeing a portfolio of accounts and building strong client relationships. This position requires a unique blend of strategic thinking, communication skills, and project management expertise.

Main Responsibilities

• Coordinates the creation, presentation, and development of client projects.
• Works closely with team members to meet deliverable dates and requirements.
• E nsures all client deliveries meet company standards and quality expectations.
• Prepares budget estimates, scopes of work, and proposals when needed.
• Assigns internal resources for new client projects.
• F acilitates client process from onboarding through off-boarding.
• E nhances and maintains the company's workflow system and other processes that drive efficiencies while allowing for creativity.
• Serves as an external representative of the company, ensuring client expectations and satisfaction are exceeded.
• Maintains a thorough knowledge of the company's business and offerings, helping to develop and implement strategic plans to grow accounts.
• Manages and strengthens client relationships, understanding their needs and identifying new business opportunities.
• Helps mentor the intern team to help them better understand beMarketing's exceptional service standards and industry knowledge.
• Represents beMarketing in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for others.
• Develops, maintains, and manages company vendor relationships.
• Performs all tasks and duties efficiently and safely.
• Remains flexible and adaptable in work schedules and assignments as defined by departmental and organizational needs.

Requirements

• 3 or more years of experience in marketing.
• 2 or more years of experience in a similar role.
• Advertising agency experience preferred.
• Proficient in Microsoft (Windows, Excel, Word).
• Superior written and verbal communication skills.
• Strong customer service skills.
• Collaborative mindset and team-oriented.
• Strong attention to detail.
• Highly organized.
• Strong prioritization and time-management skills.
• Superior problem-solving ability.
• Ability to multi-task in a fast-paced environment.
• Excellent organizational skills.