What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Ben Brown - State Farm Agent?
Benefits:
Company Overview: Ben Brown State Farm Agency, a leader in the insurance industry, is actively seeking talented individuals to join our team as Customer Service Representatives. If you are passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.
Job Description: As a Customer Service Representative, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include:
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
www.benbrownagency.com
Ben Brown State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.
- $500 bonus for pre-licensed candidates
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Company Overview: Ben Brown State Farm Agency, a leader in the insurance industry, is actively seeking talented individuals to join our team as Customer Service Representatives. If you are passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.
Job Description: As a Customer Service Representative, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include:
- Assisting clients with inquiries related to insurance policies, coverage details, and claims processes.
- Providing exceptional customer service through phone, email, and other communication channels.
- Collaborating with team members to ensure accurate and timely resolution of customer issues.
- Educating clients on insurance products and helping them make informed decisions.
- Previous customer service experience in the insurance industry is a plus.
- Strong organizational and multitasking abilities.
- Empathetic and patient, with a commitment to resolving customer concerns.
- Familiarity with insurance terminology and policies.
- High school diploma or equivalent; college degree is a plus.
- Relevant state insurance license preferred.
- Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
- Ability to work flexible hours to accommodate client needs.
- Bilingual Spanish preferred
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
www.benbrownagency.com
Ben Brown State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.
