What are the responsibilities and job description for the Auto Body CSR/ Jr. Estimator position at Ben Clymer's - The Body Shop?
Elevate Your Career at Ben Clymer’s The Body Shop!
Position: Auto Body CSR/Jr. Estimator
Website: www.benclymers.com
About Us:
For over 50 years, Ben Clymer’s The Body Shop has been a respected name in the auto body industry, providing exceptional service and quality craftsmanship. We have multiple locations including Palm Desert, Yucaipa, Moreno Valley, Riverside, Rancho Cucamonga, and Ontario. As we expand, we seek dedicated professionals who prioritize safe repairs, teamwork and customer satisfaction above all else.
Why Work with Us?
Do you thrive in a collaborative environment where the team's success is the priority? We offer a supportive atmosphere backed by a dedicated central services team, combining the personal touch of a family-owned business with the structure and benefits of a larger organization. Enjoy the advantages of our growth, including enhanced resources and support, while still being part of a close-knit team. We offer competitive benefits and ongoing training opportunities. If you’re ready to make a meaningful impact, we encourage you to apply today!
What We Offer:
- Competitive Salary: Expected annual earnings between $52,000 and $70,000 , including a base rate of $20/hour plus commission potential currently averaging $700-$1,000 monthly for jr. writers. Income grows with sales.
- Weekly Commission Payouts: Enjoy the financial benefits of earning your commissions every week!
- Comprehensive Benefits Package: Medical, dental, and vision coverage, along with a 401(k) plan featuring company matching.
- Paid Training & Certifications: We invest in your growth with paid ICAR training and certification programs, including training for many high-line OEM certifications. Visit our website for a full list of brands we are certified in.
- Advanced Technology and Tools: Experience unmatched efficiency with our advanced equipment. Employees use mobile tablets for seamless work anywhere in our shop, including the parking lot, thanks to improved Wi-Fi. Estimators can engage customers at their vehicles and instantly import photos into our management software, eliminating later uploads. Technicians update the vehicle's status as repairs progress, ensuring streamlined communication without needing estimator intervention.
- Paid Time Off: Enjoy holidays and paid time off to recharge and rejuvenate.
- Growth Opportunities: Join a stable company with a clear path for advancement and professional development.
- Structured Work Environment: Experience a collaborative culture with a centralized services department for enhanced support.
- Work Schedule: Monday to Friday, from 7:30 AM to 5:30 PM, including a one-hour lunch break.
Qualifications/Responsibilities:
- 1* year of experience* as an auto body CSR within a collision center or body shop environment. Must know proper check-in procedure, ability to answer most customer inquiries unassisted, and write a basic estimate.
- Exceptional customer service skills, both verbal and written, with a commitment to putting the team and customers first.
- Proven ability to manage multiple projects simultaneously with effective follow-up.
- Proven ability to write damage analysis estimates, we will teach jr. estimators how to grow their estimating skills, must have written basic bumper jobs in CCC as a prerequisite.
- Strong attention to detail, ability to learn quickly, and a collaborative team spirit.
- Valid California Driver’s License for at least five years required; candidates must pass a background check and pass underwriting requirements from our insurance partners.
- Bilingual in Spanish is a plus
Application Process:
All resumes will be reviewed at our central office. Please direct any inquiries or follow-up questions through the job board where you found this ad to keep communication centralized. Do not contact the local shop regarding this position.
Job Type: Full-time
Pay: $52,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Paid time off
Shift:
- Day shift
Ability to Commute:
- Ontario, CA 91762 (Preferred)
Ability to Relocate:
- Ontario, CA 91762: Relocate before starting work (Preferred)
Work Location: In person
Salary : $52,000 - $70,000