Labor Relations Manager

**FIRST REVIEW OF CANDIDATES 1/6/25**

Position Range: $81,116-$121,749.
Hiring Range: $91,311-$111,603
Most applicants’ offers will fall within this hiring range based on qualifications, experience, and alignment with the role’s needs.

OUR MISSION
Ben Franklin Transit (BFT) provides exceptional and cost-effective transportation services that consistently exceed customer expectations while promoting the principles and practices of livable communities and sustainable development.

OUR VALUES
We value customer service, collaboration, diversity, fiscal accountability, innovation, sustainability and safety.  Employees and representatives of BFT are expected to uphold our values and mission.

NATURE OF POSITION
Manage labor related programs and processes, including administering and interpreting collective bargaining agreements; assist in negotiation planning, bargaining and contract implementation; foster strong partnerships with management and labor to enable business changes and working condition impacts; manage grievances, mediation and arbitrations; represent Human Resources and management on labor relations and project management initiatives.

• Collaborate with the Senior Leadership to provide strategic guidance regarding collective bargaining agreements and employment labor law; recommend and develop agency strategies and direction; establish labor and human resource objectives to support Agency goals.
• Represent the Agency in all labor related matters such as grievances, Unfair Labor Practice (ULP) hearings, mediation, arbitration, negotiation of collective bargaining agreements; monitor contract compliance, interpret contract language for managerial staff; work to ensure on-going positive labor/management relations; interface with state and federal agencies, as necessary.
• Partner with management to interpret, communicate and administer collective bargaining agreements and Agency policies, procedures, programs; comply with all applicable statutory regulations.
• Prepare and manage all correspondence on behalf of the Agency for labor related matters, in accordance with Agency decisions and within established timeframes.
• Track all labor related activity; coordinate, prepare and maintain records in relation to such activity.
• Provide management and employees with direction on contractual administration; establish department accountabilities regarding labor relations.
• Conduct and/or assist with investigations regarding labor matters; mediate workplace conflicts; consult with Director and outside legal counsel as needed.
• Identify and research labor and human resource issues; maintain active knowledge of Public Employee Relations Commission case law and human resource issues.
• Prepare and fulfill information requested or required for compliance with laws and collective bargaining agreements. Verify all information with Director for approval prior to fulfillment.
• Participate in various Agency meetings and committees; collaborate with labor, internal departments and external groups.
• Facilitate the delivery of leadership training on collective bargaining agreements and union related matters.
• Ensure data compliance for Human Resource Information Systems (HRIS).

• Work with and maintain confidential information.
• Demonstrate regular and punctual attendance.
• Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Applicable Federal, State, and local laws, codes, and regulations governing human resources.
• Identify and implement practices and procedures of employment and labor law.
• Business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership techniques, and coordination of people and resources. 
• Comprehend and utilize HRIS technology and database reporting software to track personnel information.
• Experience in research methods, data collection, sampling techniques, and statistical analysis to prepare and maintain technical records and reports.
• Work confidentially with discretion when providing consultation to management on regulations governing sensitive employee information.
• Use tact, initiative, prudence and independent judgement within general policy, procedural and legal guidelines. 
• Exemplify high standard of integrity and leadership, with the ability to gain trust and influence decision making.
• Apply principles and practices in interpersonal relationship building and employee coaching.
• Learn new technologies, policies, procedures and guidelines established by professional organizations and/or governing agencies.
• Utilize office equipment and other relevant technology (software and systems) to meet business needs.
• Understand, follow, and communicate clearly and concisely, both orally and in writing.
• Work as a team member and independently; effectively apply organizational and time management skills; meet deadlines and comply with Agency policies.
• Exercise sound judgment in making decisions.
• Focus on tasks and recall details; handle frequent interruptions.

MINIMUM QUALIFICATIONS
Bachelor’s Degree in Human Resources, Business Administration, or related field from an accredited institution and three-years of progressive experience in a human resource and labor environment; or an equivalent combination of experience, training, and education. Must possess a valid driver’s license.

LICENSES, CERTIFICATIONS & OTHER REQUIREMENTS
None.

PREFERRED QUALIFICATIONS
Five-years’ of progressive experience in labor relations. Prior experience leading a Human Resources department in a labor environment.

• Collaboration:  Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively. 
• Diversity: Demonstrates an awareness and respect of cultural and individual values.  Treats all people with dignity, courtesy and respect.
• Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.
• Customer Service:  Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.
• Innovation: Considers new approaches to situations; encourages ideas and improvements.
• Sustainability: Actively encourages environmental benefits and the conservation of natural resources.
• Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe while at work.

Salary : $81,116 - $121,749