Cashier/Customer Service

Looking for a sweet gig? Join our awesome Ben & Jerry's scoop shop team! We want to bring in some new team members to strengthen our already great crew!

We are looking to hire staff for our Downtown Burbank and CityWalk scoop shops. We are currently looking to hire for all shifts, with weekend and closing availability.

We have two locations in Burbank and Universal City, CA, and we expect our staff to be able to work both.

Here is what we offer our staff:

• Competitive hourly base pay rate tips (typically $3-6 more per hour)
• Discounts on ice cream ranging from 25-50%
• Paid training & career growth opportunities
• Gain valuable, real-world business experience

Scooper Responsibilities:

Assist the Manager in the daily operations of the scoop shop.

Work as a member of the scoop line team performing a variety of duties including scooping ice cream, handling cash, baking, cleaning and maintaining excellent customer service.

Physical aspects of the job include: oversize merchandise handling, bulk containers of ice cream weighing up to 15 pounds, supply orders, general cleaning and maintenance, and standing for up to 8 hours per day.

Be a flavor coach to our guests by providing them with menu item or flavor ingredient answers, or trivia questions! There are many leadership opportunities: your take-home pay has room to grow as you take on more responsibilities.

• At least a year of retail/food job experience preferred.
• Ability to operate a POS system. All stores are equipped with the Square POS.
• Must have a flexible schedule. Store is open 7 days per week, morning and evening hours; individual may need to work nights, weekends, extended hours and/or holidays.
• Be available to work weekends, late nights (past midnight).
• Must have evening, nights, weekend and holiday availability.
• Punctuality and fulfilling your shifts completely are mandatory.
• Maintain a positive, friendly and outgoing attitude throughout.
• Catering experience is preferred. Please specify if you have any.
• Have a current Food Handler’s card (You can acquire this after you receive a job offer)
• Strong mathematics skills; comfortable handling money and counting back change.
• Excellent communication (both verbal and written) and interpersonal skills.
• Capable of standing 6-8 hours a day, carry 15-30 lb. tubs of ice cream frequently, and fulfill cleaning duties.
• Ability to work in a fast-paced environment.
• Ability to work independently and take initiative. A self starter.
• Ability to handle a wide variety of tasks at one time while serving customers.
• Highly organized, energetic, team-oriented individual with a positive “can –do” attitude and a strong commitment to outstanding customer service.

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Disability insurance
• Employee discount
• Flexible schedule
• Food provided
• Paid sick time
• Paid training
• Referral program

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Application Question(s):

• We are looking for staff that can work weekends and closing shifts, specifically Fri-Sun closing shifts. What is your work availability, Monday-Sunday?
• We have two locations in Burbank and Universal City, CA, and we expect our staff to be able to work both, unless there are extenuating circumstances. Are you able to work both store locations?
• Why are you looking to leave your most recent job, and what are you looking for in your next role?
• How many hours a week are you looking to work on average? Max?

Education:

• High school or equivalent (Required)

Experience:

• Cake decorating: 1 year (Preferred)
• Food service: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Burbank, CA 91502 (Required)

Work Location: In person

Salary : $3 - $6