What are the responsibilities and job description for the Guest Service Team Lead position at Ben & Jerry's - Primo Partners?
Are you ready to lead with enthusiasm and ensure every guest leaves happier? As a Guest Service Team Leader at Primo Partners, you will play a pivotal role in our scoop shop operations, particularly when senior management is not present. This position is perfect for detail-oriented leaders who thrive in a vibrant, community-focused environment. You will guide shifts, delegate tasks, and inspire your team to excel in every interaction.
Immerse yourself in the heart of our daily operations, both in-store and during off-premise events. You'll become a flavor coach, managing guest interactions and ensuring operational excellence. This role requires a proactive approach, with a focus on maintaining high standards and fostering a supportive and energetic work culture.
Join Team Primo Partners, where work meets fun and creativity. Established in 2008 by lifelong friends, our locally owned and operated franchise is dedicated to spreading joy through ice cream. We offer a dynamic work environment where every team member is valued and has the opportunity to grow.
Ready to become a leader in our team and make each day sweeter for everyone involved? Apply now to become a Guest Service Team Leader. We're looking for someone who is not only passionate about service but also eager to make a positive impact in the community and lead by example.
- Highlights: Leadership Development, Hands-On Training, Community Engagement
- Job Type: Part-Time Guest Service Team Leader
- Work Hours: Flexibility to work weekends and late nights required
- Base Pay: Competitive Hourly Rate Tips
- Benefits: One free large item after each shift, complimentary birthday cake during your birthday month
Location: Southeastern United States
Required Experience:
- Proven ability to lead and inspire a team in a customer service setting.
- Strong interpersonal and communication skills.
Enthusiasm for community involvement and upholding high service standards.