What are the responsibilities and job description for the Bilingual Customer Care Agent position at Benavest?
Our company is looking for a dedicated Bilingual Customer Service Representative to manage a high volume of customer inquiries while delivering outstanding service. The ideal candidate will possess the ability to multitask, meet deadlines consistently, and thrive under pressure. This dynamic role requires prior customer service experience and a strong commitment to addressing customer needs.
Responsibilities:
- Actively listen to customers to understand their issues.
- Utilize the company’s service system to manage service requests, track progress, and resolve problems.
- Respond effectively to customers’ concerns.
- Operate a computer and other necessary equipment.
- Collaborate with coworkers and maintain a friendly work environment.
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Expected hours: 40 per week
Shift:
- Day shift
Work Location: In person
Salary : $16 - $22
