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Platform Product Director

Benchmark Education Company LLC
Florida, NY Remote Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 4/14/2025

Position Purpose

The Platform Product Director will champion a multi-year, strategic edtech roadmap, working with stakeholders and users alike to determine and build differentiating products that enhance the teaching and learning experience. The Director will have a deep understanding of the product(s) they represent, the edtech market, our customers, and our competition.

Duties and Responsibilities

· Develop, enhance, maintain and support multiple modules on a platform that is accessed by millions of users with multiple curriculum products

· Help create the product strategy and roadmap, working with stakeholders to understand their needs and requirements, oversight of market and user research, analyzing the competition and industry trends, and defining a successful product.

· Develop a product vision and strategy for responsible domain areas that is consistent with the company’s overall objectives and strategies, and then translate that into clear and achievable goals for teams to develop quarterly.

· Evaluate growth options for responsible domains, assess new opportunities, and identify challenges and risks.

· Manage multiple product managers and teams and guide them through product planning, on-time launch and product training, and post-launch analysis.

· Represent product domains in customer interactions, including pre-sale opportunities and post-sale escalations, with Tech Support and PD teams, and with key stakeholders and executives.

· Work closely with the Solutions Architects, UI/UX, Scrum Masters, Engineering and QA team members to ensure the product is planned quarterly, built to specification and meets customer needs.

· Help to define and follow robust product development processes and practices, along with other teams in the company.

Job Requirements/Skills and Experience

· Minimum 8 years in product management working in the K-8 edtech space

· An understanding of the needs of teachers, administrators, and students

· Proven track record of providing new and innovative solutions in one of the following areas of expertise:

o Teaching & Learning Applications

o Learning Management Systems

· Knowledge of current ed tech trends and capabilities

· Understanding of market research techniques and product life cycle management

· Excellent presentation, interpersonal, and communication skills

· Ability to work effectively and handle multiple projects and teams simultaneously

· Experience with Agile development practices

· Understanding of WCAG and Accessibility guidelines

· Bachelor's Degree or equivalent

Preferred Qualifications

· Ability to develop concepts into elegant, customer-centric solutions

· Contributor of solutions to interactive and user experience challenges

· Problem-solver with ability to think out-of-the-box and empathize with users

· Leadership skills focused on delivering value to users

· Familiar with 1EdTech specifications, including LTI, QTI, TCC, CASE

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