What are the responsibilities and job description for the Leisure Center Desk Attendant position at Benchmark, Pyramid Luxury & Lifestyle?
Property
About Us
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
#PGH-BMC
Location Description
Welcome to The Resort at Glade Springs, a distinguished property in the Pyramid Global Hospitality portfolio, located in the scenic beauty of West Virginia. Our resort features 200 guest rooms and an impressive 21,590 sq ft of meeting space, and a one-of-a-kind golf course stretching over 7,121 yards, providing a perfect blend of luxury and functionality.
At The Resort at Glade Springs, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by natural beauty. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.
Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Resort at Glade Springs. Take the first step towards a rewarding career by applying today.
Overview
POSITION SUMMARY:
The position of the LC Desk Attendant is to welcome, and provide service and information to the members and guests of Glade Springs Resort.
ESSENTIAL JOB FUNCTIONS: Include the following, but other duties may be assigned.
QUALIFICATION STANDARDS:
Education And Experience
About Us
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
#PGH-BMC
Location Description
Welcome to The Resort at Glade Springs, a distinguished property in the Pyramid Global Hospitality portfolio, located in the scenic beauty of West Virginia. Our resort features 200 guest rooms and an impressive 21,590 sq ft of meeting space, and a one-of-a-kind golf course stretching over 7,121 yards, providing a perfect blend of luxury and functionality.
At The Resort at Glade Springs, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive environment surrounded by natural beauty. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.
Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Resort at Glade Springs. Take the first step towards a rewarding career by applying today.
Overview
POSITION SUMMARY:
The position of the LC Desk Attendant is to welcome, and provide service and information to the members and guests of Glade Springs Resort.
ESSENTIAL JOB FUNCTIONS: Include the following, but other duties may be assigned.
- To assist Guests and Members in entering or exiting the building, or accessing other portions of the facility or the Resort itself, i.e. shuttle service.
- To provide information and assist if possible in obtaining additional Resort information as needed.
- To answer the phone in a professional and pleasant manner and to direct those calls.
- To check in Guests and Members either manually or by using EZ Facility. And to kindly, yet firmly redirect non-members and non-guests.
- To assist and check purchases using Silverware.
- To help the Supervisor/Manager facilitate reservations of the facility including reserving activities for members/resort guests on Maestro
- To help the Supervisor/Manager with the daily inventory and record all upstairs retail, snacks and cooler drinks.
- To contact either the IT department or maintenance for assistance in maintaining the quality of the facility.
- Conference Services and the Front Desk. To assist, if possible, Conference services in setting up for events.
- To maintain the LC movie showings and scheduling.
- To assist the LC Housekeeper in housekeeping duties such as towel maintenance, vacuuming, dusting, glass cleaning and keeping the work spaces in an efficient order. At the end of each shift the attendant is responsible for the hampers and garbage throughout building.
- To assist the LC Housekeeper in maintaining all amenities such as towels, paper goods, soaps and water dispensers.
- To visually check on pool and fitness area periodically, and to monitor all activity throughout building utilizing the camera monitors and physically doing “walk-throughs”.
- To use the LC Emergency procedures to safely and efficiently remove all guests and members from the building in timely fashion in cast of an emergency or power outage.
- To know and have the ability to follow Opening and Closing procedures of the Leisure Center facility.
QUALIFICATION STANDARDS:
Education And Experience
- Applicant must have at least a High School diploma, GED or presently attending High School.
- Must have proficient keyboard and computer skills.
- Must have excellent people and phone skills.
- Must have a flexible schedule: weekends, holidays and nights will be required.
- Must be willing to learn and work all tasks.
- Average physical mobility, which may include moving from place to place in all areas of the Resort.
- Average physical agility, which includes standing, sitting, stooping, bending, squatting, reaching, seeing, carrying, hearing, talking, thinking, and learning regarding the job.
- Average physical strength to handle office materials and tools.
- Average physical strength to handle less than 50 pound objects.
- Average dexterity of hands and fingers.
- Average coordination, including eye-hand, hand-foot.
- High to high endurance.
- High concentration/intensity.
- High complexity of decision making.
- High ability to organize workload to determine priority of duties as related to the specific job title. Includes good communications skills, team work, and the ability to work on own.
